Scheduler (233692)
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Job Summary
In accordance with the Vision Purpose and Values and strategic direction of the Vancouver Island Health Authority(Island Health) patient & staff safety is a priority and a responsibility shared by everyone at VIHA; as such the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Supervisor Scheduling Services the Scheduler functions as a frontline member of Scheduling. As a primary point of contact this role requires strong customer service and interpersonal skills to respond professionally courteously and effectively to staff and leadership.
The position operates within a dynamic fast-paced environment and involves frequent transitions between phone-based communication and computer-based tasks requiring strong organizational skills attention to detail and the ability to manage competing priorities while maintaining a high standard of service.
Grade 12 and three years recent related experience; or an equivalent combination of education training and experience.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
Requirements
About Company
Island Health (Vancouver Island Health Authority) is one of British Columbia’s five regional health authorities. With 20,000 employees and 1,900 physician partners, Island Health provides a comprehensive range of progressive health services to the 765,000 residents of Vancouver Island ... View more
