Salesforce nCino Developer – Production Support.

Requirement:

• 3 years of experience with Salesforce administration and development including customizing Salesforce objects workflows and security models.
  
• 2 years of experience with nCino loan management system and basic understanding of Lending operations.
  
• Strong experience in integrating Salesforce with other platforms systems or applications using APIs and data connectors.
  
• Experience with Apex programming Visualforce Lightning components and Salesforce REST APIs
  
• Proficiency in SQL and database management particularly in relation to relational databases.
  
• Familiarity with data modeling concepts like normalization denormalization and entity-relationship modeling.
  
• Experience in troubleshooting incident using Apex classes Triggers Apex Test Classes for SFDC testing and Batch Apex for complex data processing.
  
• Experience in SFDC development using visual force pages visual force components AJAX Tool kit SOQL and SOSL queries.
  
• Experience with customizing various SFDC standard objects like Accounts Contacts Opportunities Cases Entitlements Service Contracts Reports and dashboards.
  
• Created Page Layouts search layouts to organize fields custom links related lists and other components on a record detail and edit pages.
  

Responsibilities:

• Handle production incidents end-to-end including ticket triage escalation stakeholder communication and maintaining runbooks SOPs and knowledge base articles for recurring issues.
  
• Support deployment activities production releases hotfixes and configuration changes. Validate post-deployment functionality and ensure system stability after every release.
  
• Administer and manage Salesforce environments including users permissions and data models.
  
• Customize Salesforce objects fields record types page layouts and workflows to meet business requirements.
  
• Configure and manage Salesforce Lightning components including custom pages dashboards and reports.
  
• Perform regular health checks and optimize Salesforce instance performance
  
• Troubleshoot and resolve technical issues related to Salesforce customizations integrations and workflows.
  
• Collaborate with business stakeholders to understand functional requirements and translate them into Salesforce solutions.
  
• Manage SSL certificates SAML certificates and JWT signing certificates used in integrations (e.g. Salesforce to external systems). Ensure timely renewal rotation and avoidance of authentication failures.