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Salesforce Developer Technical BA
Job Location:
Monthly Salary:
Posted:
29 September 2026 (18 hours ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: Salesforce Developer/ Technical BA
Type: FT
Location: Vancouver BC Canada with travel as needed
Job Summary
We are seeking a Senior Technical Business Analyst / Salesforce Developer for a complex multi-department Salesforce environment with significant third-party integrations and heavy Flow-based automation. This role is for someone who operates across the full lifecycle of a Salesforce solution: eliciting and documenting business requirements designing the functional solution configuring it declaratively and where declarative tools genuinely arent enough building it in code (Apex/LWC) and wiring up the integration.
Based on the requirement or project the person can work as BA or a developer or both. This is a senior-level role. It requires independent production-grade judgment on both the functional and technical sides not someone learning either discipline on the job.
Responsibilities:
Business Analysis Administration & Configuration
Custom Development & Integration
Cross-Functional / Governance
Must Have Qualifications
Certifications
Following certifications are a plus:
What Success Looks Like in This Role
Type: FT
Location: Vancouver BC Canada with travel as needed
Job Summary
We are seeking a Senior Technical Business Analyst / Salesforce Developer for a complex multi-department Salesforce environment with significant third-party integrations and heavy Flow-based automation. This role is for someone who operates across the full lifecycle of a Salesforce solution: eliciting and documenting business requirements designing the functional solution configuring it declaratively and where declarative tools genuinely arent enough building it in code (Apex/LWC) and wiring up the integration.
Based on the requirement or project the person can work as BA or a developer or both. This is a senior-level role. It requires independent production-grade judgment on both the functional and technical sides not someone learning either discipline on the job.
Responsibilities:
Business Analysis Administration & Configuration
- Lead discovery sessions with stakeholders across multiple departments (e.g. Sales Service Operations Finance) to elicit document and prioritize requirements.
- Translate business requirements into clear user stories acceptance criteria process flow diagrams and functional specifications suitable for developer handoff.
- Facilitate requirements workshops gap analyses and current-state/future-state process mapping.
- Own the backlog for Salesforce enhancements: intake triage prioritize and manage through delivery in partnership with the project/product owner.
- Identify when a requirement should be solved declaratively (Flow validation rules page layouts) versus when it genuinely requires custom development (Apex LWC) or an integration change and make that call based on best practice not convenience.
- Conduct UAT planning and execution with business users; manage defect triage and sign-off.
- Maintain traceability between business requirements configuration changes and release notes.
- Lead and collaborate for required upgrades releases and projects
- Own day-to-day Salesforce administration: user management roles/profiles/permission sets sharing rules security model integrity and data governance.
- Design build and maintain Flow automation (Screen Flows Record-Triggered Flows Scheduled Flows) following governor-limit-aware bulkified and maintainable design patterns.
- Actively audit and remediate legacy automation (Workflow Rules Process Builder) by migrating to Flow where appropriate avoiding automation conflicts and recursive triggers.
- Manage object model changes (custom objects fields record types page layouts Dynamic Forms) with proper change management discipline.
- Partner with integration teams to understand data flow between Salesforce and external systems (ERP HubSpot Spotio Marketing Automations in-house systems middleware/iPaaS such as Boomi) including monitoring for integration failures sync errors and data integrity issues.
- Maintain a clean documented data model; enforce field-level governance to prevent org sprawl (duplicate fields unused automation orphaned objects).
- Manage sandbox strategy release/change management and deployment coordination (Change Sets or CI/CD via SFDX/Copado/Gearset depending on org tooling).
- Monitor org health: Optimizer reports API usage limits storage limits and technical debt backlog.
Custom Development & Integration
- Design and build custom Apex (classes triggers batch/queueable/schedulable jobs) using enterprise-grade patterns: trigger frameworks service/selector layers bulkification.
- Build Lightning Web Components for UI needs beyond declarative capability.
- Write meaningful Apex unit tests (real assertions not coverage-for-coverages-sake).
- Design and build integrations with external systems via REST/SOAP APIs Platform Events or middleware/iPaaS tools (MuleSoft Boomi or similar); implement robust error handling and failure logging so integration issues are caught early not discovered via a downstream data discrepancy.
- Handle authentication securely (named credentials OAuth) no hardcoded secrets in code.
Cross-Functional / Governance
- Serve as the point of escalation for multi-department process conflicts (e.g. where Sales teams and Service teams have competing requirements on the same object).
- Participate in and help enforce Salesforce governance/Center of Excellence standards: naming conventions environment strategy automation-of-record rules and documentation standards.
- Coordinate with the integration/development team on API-related changes to ensure admin-side changes (e.g. field changes validation rules) dont break integrations.
- Support change management and end-user training/enablement for new releases.
- Skilled at providing maintenance support daily configuration and improvement of the database and integration.
- Responsible for ensuring that the system accurately meets the defined expectations of the business unit ensuring that proper testing is implemented and performance requirements are closely monitored by working with the development teams.
- Act as a lead for resolving issues troubleshooting and suggest process improvement
- Ability to train new users.
Must Have Qualifications
- 5 years of Salesforce experience spanning both functional/business-analysis work and hands-on development genuine dual-track experience not primarily one with light exposure to the other.
- Salesforce Administrator certification required. Platform Developer I certification required.
- Expert-level Flow Builder proficiency including bulkification and sound Flow-vs-Apex decision-making.
- Strong Apex fundamentals: trigger frameworks asynchronous Apex governor limit management.
- Proven Lightning Web Components experience.
- Demonstrated experience with integrations REST/SOAP middleware/iPaaS or event-driven architecture from both a functional (data flow troubleshooting) and technical (building securing) standpoint.
- Experience supporting multiple business units/departments on a shared complex org.
- Solid grasp of the Salesforce security model at enterprise scale.
- Experience with Git version control and CI/CD deployment pipelines.
- Strong requirements-gathering and documentation skills and the communication range to run a stakeholder workshop and a technical design review with equal credibility.
Certifications
Following certifications are a plus:
- Salesforce Certified Administrator required Salesforce Certified Advanced Administrator preferred
- Salesforce Business Analyst preferred
- Platform App Builder certification preferred
What Success Looks Like in This Role
- Requirements move from discovery to implementation implementation to production or discovery to production with minimal translation loss.
- The Flow library and Apex codebase are both clean documented and free of conflicting automation.
- Integration issues are caught early because this person understands the data flow end-to-end not just one side of it.
- Business stakeholders across departments trust this person as a single point of contact for can Salesforce do this and whats the right way to do it.
- Requirements handed to developers are clear enough that back-and-forth clarification is minimal.
- Org technical debt trends down not up over time.
Required Experience:
Manager
About Company
OSI Digital is a global leader in offering expert business and technology solutions across industries that accelerate digital transformation for our customers.
