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Salesforce Communications Cloud Architect

Job Location:

Toronto - Canada

Monthly Salary: K 10 - 10

Experience Required: 5years

Posted: 22 October 2026 (Yesterday)

Application Deadline: 19 January 2027

Vacancies: 1 Vacancy

Salesforce Communications Cloud Architect

Location: Toronto ON Hybrid (23 Days WFO)

Skills: Salesforce Communications Cloud

Experience Required: 10 Years

Role Description

Lead end-to-end architecture solution design and implementation of Salesforce Communications Cloud platforms.
Design Enterprise Product Catalog (EPC) CPQ Order Management and Digital Commerce solutions.
Define integration architecture with OSS/BSS CRM ERP middleware and third-party systems.
Drive scalability performance security and governance standards.
Lead technical workshops solution reviews and stakeholder discussions.
Provide architectural guidance to development and implementation teams.
Ensure alignment with TM Forum standards and telecom industry best practices.
Support estimation roadmap planning and digital transformation initiatives.

Essential Skills

Required Skills

10 years of Salesforce experience with strong expertise in Communications Cloud (Vlocity).
Hands-on experience with EPC CPQ Order Management and Industries processes.
Strong knowledge of OmniStudio (OmniScripts FlexCards DataRaptors Integration Procedures).
Expertise in Salesforce architecture Apex LWC APIs and integrations.
Experience integrating Salesforce with OSS/BSS ERP and external platforms.
Strong understanding of telecom business processes such as Lead-to-Order and Order-to-Cash.
Experience with CI/CD DevOps and Salesforce deployment methodologies.

Preferred Skills