Sales & Operations Planning Manager (S&OP)

COMPANY INFORMATION

JDRF Electromag Engineering Inc. is a research-intensive product development company located in Port Credit Mississauga Ontario. Our mission is to reduce global GHG emissions by creating affordable Smart Lighting for commercial buildings.

We have developed a breakthrough technology that will transform the commercial smart lighting industry and have a measurable impact on global GHG emissions.

As a member of our team you will join what we believe is the most exciting clean-tech story in Canada. You will have the opportunity to be part of a close-knit and innovative team that works with cutting edge technology including machine learning edge computing and data fusion.

GENERAL DESCRIPTION

The S&OP Manager will own and drive JDRFs Sales & Operations Planning (S&OP) process across forecasting supply planning inventory management outsourced manufacturing procurement coordination and supplier performance.

This role has been expanded to include a stronger focus on Microsoft Dynamics 365 / Business Central system optimization workflow automation and supporting the development of ERP extensions to improve supply planning efficiency and scalability.

The role will play a critical part in aligning demand supply production capacity inventory strategy and operational execution to support company growth and customer delivery objectives. The successful candidate will work cross-functionally with Operations Engineering Procurement Finance and Leadership teams while leveraging Microsoft Business Central / Dynamics ERP systems to improve planning accuracy operational visibility and supply chain performance.

KEY RESPONSIBILITIES

Sales & Operations Planning (S&OP)

• Lead and manage the companys S&OP planning process and cadence.
• Develop demand and supply plans aligned with business objectives and customer requirements.
• Coordinate forecasts production planning and inventory strategies across internal stakeholders and external manufacturing partners.
• Monitor forecast accuracy inventory levels and supply risks while driving continuous improvement initiatives.
• Support executive decision-making through operational planning insights reporting and KPI analysis.

Manufacturing Planning & Supply Chain Coordination

• Develop and maintain production and supply schedules for outsourced manufacturing operations.
• Coordinate timelines production priorities and capacity planning with contract manufacturers and suppliers.
• Forecast material and resource requirements to prevent shortages and production delays.
• Oversee inventory planning strategies to optimize stock levels while minimizing operational risk and excess inventory.
• Manage inbound and outbound logistics activities to support on-time customer delivery.

Supplier & Contract Manufacturer Management

• Manage relationships with suppliers contract manufacturers and logistics partners.
• Evaluate supplier performance related to quality delivery responsiveness and cost objectives.
• Collaborate with Engineering Manufacturing and Quality teams to ensure compliance with product specifications and operational requirements.
• Support sourcing initiatives pricing discussions and supplier negotiations.

ERP Reporting & Process Improvement

• Utilize Microsoft Business Central / MS Dynamics ERP systems to manage planning inventory purchasing and operational reporting activities.
• Improve ERP data integrity planning workflows and reporting accuracy.
• Develop and maintain KPIs dashboards and operational reports for leadership review.
• Drive process improvements across supply chain planning inventory management and manufacturing operations.
• Support development and enhancement of ERP workflows including automation opportunities configuration improvements and supply planning process optimization within the Microsoft Dynamics / Business Central environment.
• Leverage Microsoft ecosystem tools (Business Central Dynamics 365 Power Platform) to automate and improve supply planning and reporting workflows.

Cost & Risk Management

• Monitor supply chain and manufacturing costs while identifying opportunities for optimization and efficiency improvements.
• Identify and mitigate operational risks related to supply constraints component shortages logistics disruptions and supplier capacity.
• Support contingency planning and business continuity initiatives.

Requirements:

Education

• Bachelors degree in Supply Chain Management Industrial Engineering Business Administration Operations Management or a related field.

Experience

• 5 years of experience in supply chain management manufacturing planning S&OP or production planning within the electronics manufacturing industry.
• Hands-on experience working with outsourced manufacturing environments and supplier management.
• Experience coordinating cross-functional planning activities across operations procurement and manufacturing teams.
• Strong experience with Microsoft Dynamics 365 / Business Central ERP systems in a manufacturing environment is strongly preferred.
• Experience working within Microsoft partner ecosystems or advanced ERP environments involving configuration workflow optimization or system enhancement is an asset.

Technical Skills

• Hands-on experience using Microsoft Business Central or MS Dynamics ERP/MRP systems in a manufacturing environment is required.
• Strong understanding of inventory planning forecasting supply planning and manufacturing operations.
• Strong analytical reporting and problem-solving capabilities.
• Advanced proficiency with Microsoft Excel and operational reporting tools.
• Experience with ERP automation workflow optimization or Microsoft Power Platform tools (Power BI Power Automate Power Apps) is a strong asset.

Soft Skills

• Excellent communication organizational and stakeholder management skills.
• Strong negotiation and supplier management capabilities.
• Ability to manage multiple priorities in a fast-paced evolving environment.
• Proactive mindset with strong ownership and accountability.

Certifications

• APICS CPIM (Certified in Planning and Inventory Management) is strongly preferred.
• Candidates actively pursuing CPIM will also be considered.