Sales Enablement Coordinator

Summary:

The Sales Enablement Coordinator is an integral member of the Mass Market Sales team providing administrative and sales support to leadership and internal and external sales colleagues. This role helps ensure the smooth operation and execution of sales initiatives and activities by developing a strong understanding of the teams needs and supporting the overall sales strategy. Occasional travel is required for training meetings and events.

Position Responsibilities:

• Coordinate email campaign distribution for leaders and wholesalers track results and prepare performance updates.

• Process and track vendor invoices to support accurate and timely payment.

• Monitor applicable budgets and provide regular updates to wholesalers and sales leaders.

• Partner with relevant team members to plan and deliver in-person and virtual advisor events educational programs promotional activities and internal meetings.

• Administer the continuing education credit process including program submission approval participant reporting and certificate delivery.

• Prepare ad hoc reports using Salesforce and Microsoft Power BI and provide data analysis and insights to sales leaders and team members as required.

• Maintain accurate advisor assignments in Salesforce by identifying unassigned advisors and coordinating assignment to the appropriate wholesaler.

• Serve as a subject matter resource for new sales tools and technologies supporting team adoption through guidance training and troubleshooting.

• Support leadership with national sales initiatives and special projects as required.

• Coordinate employee onboarding and offboarding including system access equipment documentation and related administrative requirements.

Required Qualifications:

• Post-secondary education.

• Strong proficiency with Microsoft Office applications including Excel and Word as well as Microsoft Power BI Salesforce and Salesforce Marketing Cloud.

• Strong organizational time-management and priority-setting skills with the ability to meet tight deadlines.

• Strong problem-solving and analytical skills including the ability to investigate issues independently.

• Strong verbal communication and business writing skills.

• Demonstrated ability to manage multiple priorities while maintaining a high degree of accuracy and attention to detail.

• Ability to exercise discretion and tact when handling sensitive and confidential information.

Preferred Qualifications:

• Experience in or knowledge of the life insurance business and related products.

• Fast learner and self-starter who takes initiative and works proactively.

• Ability to learn new technologies quickly and become a subject matter resource for sales team members.

• Demonstrated ability to anticipate needs and adapt to changing priorities and tight deadlines.

• Bilingualism in English and French is a strong asset.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.