Sales Associate, Sales Development Academy
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Job Summary
Powered by Passion. United by Purpose. Build for Impact.
At Maple Leaf Sports & Entertainment Partnership (MLSE) we exist to deliver the ultimate fan experience by lifting trophies spirits and communities united as one.
Were more than a workplace. We are a team of passionate people boldly building the future of sport and entertainment together. We believe in the power of play the strength of collaboration and the energy that comes from showing up with purpose.
From the ice to the pitch the hardwood to the digital arena were proud to be the driving force behind the Toronto Maple Leafs (NHL) the Toronto Raptors (NBA) Toronto FC (MLS) Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL) Raptors 905 (NBA G League) Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club the Toronto Raptors Esports franchise in the NBA 2K League.
We bring these teams and world-class entertainment to life at our iconic venues including Scotiabank Arena BMO Field Coca-Cola Coliseum Ford Performance Centre BMO Training Ground and OVO Athletic Centre. Off the field we serve up elevated dining at e11even Real Sports and our signature club spaces like Hot Stove Club ScotiaClub and Platinum Club.
Through MLSE Foundation and MLSE LaunchPad we use the power of sport to help youth facing barriers reach their full potential. Since 2009 weve invested more than $45 million into Ontario communities -- and were just getting started.
This is what it means to be One MLSE: a culture where everyone plays a role everyone belongs and everyone contributes to something bigger than themselves.
So if youre ready to play with purpose grow with passion and win as one wed love to have you on our team.
** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed we encourage you to apply. Your unique perspective transferable skills and lived experience may be exactly what were looking for. **
Job Description
MLSE is building the next class of our Sales Development Academy and we are looking for Sales Associates who are ambitioushard-workingand coachable and have a passion to grow a career in sports. As part of the Ticket Sales Team your focus will be primarily selling season ticket packages partial packs and group tickets to support our teams at Scotiabank Arena (MapleLeafs& Raptors) BMO Field (Toronto FC & Argos) Coca-Cola Coliseum (Marlies) and Paramount Fine Foods Centre (Raptors 905). To be successful in this role you must be a proactive goal-oriented individual who thrives in a high-paced business environment and shares our common purpose to unite and empower employees to create extraordinary moments for our fans and each other.
This is a12-month entry-level sales program that is built ona strong foundationof learning the fundamentals through outbound activity ongoing training and development. Graduates from this program are well positioned for advancement as we are committed to developing future leaders within the this role you willbe requiredto workMonday - Thursday 9 AM to 5 PM and must be available to work evenings and weekends as. Our offices arelocatedat Scotiabank Arena 50 Bay Street.
RESONSIBILITIES
We are a team first culture so your responsibility is to be an incredible teammate. Each member of our sales team takes an equal share in developing and preserving a positive and collaborative group dynamic; this is the foundation of our success.
Contribute to a collaborative sales culture that gets results across all MLSE teams
Sell a full menu of ticket products including but not limited to full season flex/partial season grouphospitalityandpremium ticket packages.
Prospect new business through cold calling social sellingandlivehosting opportunities with a focus on B2B (Business to Business) and B2C (Business to Consumer) sales.
Identifyprospects fornew salesopportunities through centers of influencereferralsand appointments.
Contact past purchasers to actively build relationships and generate new opportunities.
Provide extraordinary customer service by ensuringtimelyand detailed responses for all inbound and outbound communication.
Regularly produceaccurateupdates on prospecting activity sales performanceappointmentsand events.
Adapt and be prepared to shift quarterly focus as the demands of the business evolve.
Prepare and execute presentations to prospective clients.
Effectively manage order processing through the ticket booking system by adhering toaccurateadministration processes.
Successful sales results require winning behaviors. You willbe requiredto master our CRM system as a tool to help guide your daily behaviors and measure the progression of your sales funnel.
Meet or exceed designated quarterly and annual ticket sales revenueobjectives.
Perform promotional or Membership service functions as.
Available to work evenings weekends and holidays as.
QUALIFICATIONS
Must be enthusiastic and energetic; able to convey this through conversation over the phone virtually and in person with clients and prospects
Can perform well under tight timelines; prioritize simultaneously while working independentlyandbeingself-resourceful
Diligent with daily/weekly planning and organization
Adaptive and flexible to quarterly changes in focus and shifting demands of the business within a fast-paced environment
Willingness to be mentored and open with a growth mindset
A self-starter with a professionaldemeanorandpresence
Great verbal and written communication skills
A positive team first approach incorporating integrityconfidentialityand discretion
Proven ability to build and develop professional relationships
Skillful at listeningunderstandingand presenting effectively
Highly motivated individual witha strong desireto build a career in the sports business
Any experience in developing sales and service relationships is preferred
Confident user of Microsoft 360 - Word Excel Outlook PowerPoint
Ticketmaster and/or ARCHTICS knowledge is an asset but not essential
Salesforce knowledge would be an asset
Please note this is a part-time (4 days / week) 1-year contract position
Please apply by: Friday August 28at 11:59 pm.
Job Posting Compensation Range/Rate:
$25.50/hour
Were glad youre here. Once you apply well follow up by email and you can track everything in your Candidate Portal. Want instant updates Opt-in for SMS notificationsto stay in the loop.
At MLSE we are committed to building an equitable diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability please email . This email is only for accommodation requests. Resumes sent to this email address will not be considered.
Required Experience:
IC
