SAI Ward Clerk Temp Full time

Union: CUPE - TW
Number of vacancies:  1
New or Replacement Position:  Replacement
Site: Toronto Western Hospital
Department:  Schroeder Arthritis Institute Outpatient Clinics
Reports to: Clinical Manager  
Hours: 37.5
Wage Range: $28.64 - $29.52. Start rate non-negotiable. Start rate non-negotiable. 
Shifts: Variable Weekdays Monday to Friday
Status: Temporary Full-Time (1 Year)
Closing Date: June 3 2026

Position Summary
The Schroeder Arthritis Institute is the largest multidisciplinary arthritis hub in Canada integrating medical surgical and basic science aspects of Hand Orthopedics Osteoporosis and Rheumatology with a goal of making a global impact in discovery learning and patient care.

Duties

• Provide patient admitting/registration function receiving/registering patients/visitors coming in for tests/procedures and/or appointments
• Provide patient administrative services organizing and maintaining patient charts electronic and paper information filing systems
• Provide reception responsibilities of answering screening and triaging telephone calls
• Perform unit administrative services ensuring efficient operation of the unit within scope of authority
• Scheduling patients for tests special procedures and/or urgent/emergency appointments
• Following established procedures to ensure the efficient flow of patient/patient appointments providing routine clerical support services

Qualifications :

• At minimum completion of a post secondary certificate up to 1 year in Office Administration or recognized equivalent 
• General knowledge of office practices process and procedures
• Knowledge of medical terminology preferred
• Experience working in a health care environment an asset
• Knowledge of a second language an asset
• Six (6) months to 1 year experience using computer applications or health information system required i.e. EPR MS outlook PHS
• Must be able to read and understand sort notes brief forms and/or instructions
• Must be able to add subtract multiply and/or divide
• Knowledge of another language an asset
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Exercise initiative and good judgement with ability to multi-task
• Compliance with confidentiality requirements under UHN Privacy Policy
• Effective organizational interpersonal and communication skills
• Knowledge of applicable legislative UHN and/or departmental policies
• Client service oriented with the ability to effectively work with diversity and appreciate that people with different opinions backgrounds and characteristics bring richness to the challenge or situation at hand.
• Ability to work effectively in a team environment
• Ability to handle difficult patients/situations

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Part-time