RQ11697 Change Management Consultant Senior I Toronto Onsite I 1+ year

RQ11697 - Change Management Consultant - Senior

Organization: Health Services Cluster

Ministry: Ministry of Public and Business Service Delivery and Procurement

Location: Downtown Toronto ON Onsite

Pay rate: 95-105/hr incorp

Title: Change Management Consultant

Description

Assignment Type:

Onsite

This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

Deliverables

Provide expertise consultative advice guidance of change management principles methodologies and tools

Develop and implement change management strategies plans and framework

Lead develop implement and/or provide input in the development of stakeholder assessments stakeholder engagement strategies and resistance management throughout the lifecycle of the project

Lead develop implement and/or provide input in the development of sponsor roadmaps and communication and training plans throughout the lifecycle of the project

Ensure the alignment of change management activities with participating stakeholders to remove change barriers smooth the adoption process and contribute to problem solving resulting in successful implementation

Support senior leadership by developing strategies to foster consensus among clients/partners and stakeholders to adapt to changes to align with the Ministrys modernization strategy

Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns

o Provide strategies methodologies and tools to measure outcomes and success of change implementation and adoption. Develop plans for continuous improvement based on assessment of change success throughout the project life cycle.

Skills

Experience and Skill Set Requirements

Public Sector Experience

Type here

5%

General Skills

Experience and knowledge of change management industry standards best practices methodologies and tools

Experience in development of communication plans change management strategies and training plans

Strong presentation and group facilitation skills with the ability to work effectively with a diverse group of internal and external stakeholders

Strong conflict management interpersonal and communication skills (written and verbal)

Experience with project management fundamentals and understanding of the lifecycle of a project

35 points

Desirable Skills

Experience identifying and assessing change impacts to business processes and technology solutions to drive adoption

Experience leading medium to large transformational change projects

Experience applying a structured change management approach and methodology for assigned initiatives

Experience developing actionable and targeted change management plans that include communications coaching training and/or other resistance management activities

Experience defining and measuring success metrics to track adoption utilization and proficiency related to changes

Experience managing the change management process and applying change management best practices to support the project or initiative

35 points

Soft Skills

Superior verbal and written communication skills to effectively inform executive decision-making and to report status to corporate governance bodies including group facilitation skills experience in preparing reports proposals briefing materials presentations and other communications

Strong consulting skills to engage with stakeholders

Ability to prioritize workload demonstrate critical thinking identify problems develop and implement solutions

Strong customer service orientation to ensure needs of clients are effectively met

Demonstrated team player with excellent multi-tasking abilities and a proven track record for meeting strict deadlines

25 points

OPS and Health Care Experience

Demonstrated experience in a health or clinical context

Demonstrated experience supporting stakeholder engagement activities particularly in a healthcare context

Demonstrated experience with the privacy and security requirements of software development in a healthcare or clinical context.

5 points

Must Have

Experience in development of communication plans change management strategies and training plans

Strong presentation and group facilitation skills with the ability to work effectively with a diverse group of internal and external stakeholders

Experience applying a structured change management approach and methodology for assigned initiatives

Experience defining and measuring success metrics to track adoption utilization and proficiency related to changes