RQ11561 Change Management Consultant Senior I Toronto ON I 1+ Year

RQ11561 - Change Management Consultant - Senior

Organization: Government Services Integration Cluster

Ministry: Ministry of Public and Business Service Delivery and Procurement

location: Toronto ON -Onsite

Pay Rate:98-104/hr incorp

Description

Qualifications:

Title: Change Management Consultant - Senior

Role Description

The Senior Change Management Consultant will provide strategic expertise consultative advice and coaching to build enterprise-wide change capabilities. This role focuses on driving adoption minimizing resistance and aligning people processes and technology during large-scale digital transformations.

Responsibilities

Strategy & Execution: Develop and implement multi-year change management strategies frameworks and roadmaps for large-scale enterprise initiatives.

Coaching & Leadership: Act as a visible coach to guide leaders project leads and stakeholders through transitions and build alignment.

Stakeholder Management: Conduct impact assessments and readiness evaluations; design targeted strategies to engage stakeholders and mitigate resistance.

Collaboration: Partner with project managers business analysts and process specialists to integrate change practices at all project lifecycle levels.

Communications & Training: Lead the creation of communications plans sponsor roadmaps training plans and enablement materials.

Measurement & Sustainability: Establish KPIs and tracking systems to measure adoption utilization and proficiency ensuring long-term knowledge transfer and benefit realization.

Skills & Qualifications

Change Management Strategy & Execution (50%)

Experience leading large-scale multi-ministry or enterprise-level transformational change initiatives.

Proven ability to develop strategies supporting digital transformation (e.g. enterprise platform onboarding).

Expertise in applying structured change methodologies to address the people side of technical and process changes.

Track record of executing readiness assessments analyzing risks and managing resistance in complex environments.

Stakeholder Engagement & Communication (30%)

Strong facilitation active listening and conflict management skills to build trust across technical and non-technical teams.

Experience crafting targeted communication materials (e.g. executive decks newsletters FAQs) for diverse audiences.

Ability to design and deliver workshops briefings and training sessions.

Proven capability to influence cross-functional teams and move stakeholders toward a common goal.

Governance Performance Measures & OPS Context (20%)

Familiarity with the Ontario Public Service (OPS) or similar complex government environments including regulatory compliance.

Experience navigating multi-organizational governance processes and securing executive approvals.

Ability to align change initiatives with enterprise IT architecture and strategic business priorities.

Experience defining success metrics tracking KPIs and conducting post-implementation reviews.

Must-Haves

Demonstrated experience leading large-scale enterprise-level (multi-ministry) change initiatives.

Ability to develop change strategies in multi-stakeholder environments aligned with enterprise IT goals.

Experience creating and executing multi-year change roadmaps for business stakeholders.

Experience developing communication plans and crafting executive-level materials (decks newsletters FAQs) to present complex ideas clearly.

Proven experience conducting workshops briefings and training sessions.