RQ11560 Solution Architect CRM Senior I 1+ year I Onsite

RQ11560 - Solution Architect - CRM - Senior

Organization: Government Services Integration Cluster

Ministry: Ministry of Public and Business Service Delivery and Procurement

Location: Toronto ON - Onsite

Duration:

Pay Rate: $135- $140/hr incorp for 7.25 hrs a day

Title

Senior Solution Architect - CRM

Description

Project Overview:

Ontarios 19 regulatory ministries supported by over 3500 frontline staff deliver essential compliance services such as licensing inspections monitoring investigations and enforcement to protect the health safety and well-being of Ontarians. However these ministries currently rely on fragmented and aging IT systems that are duplicative costly and hinders the governments ability to share data assess risk and deliver consistent user experiences.

To address these challenges Regulatory Compliance Ontario (RCO) the Ontario Ministry of Agriculture Food and Agribusiness (OMAFA) and the Land and Resources IIT Cluster (LRC) are leading the development of a Common Compliance Management Platform (CCMP). This enterprise initiative aims to define a standardized modular and composable technology solution for regulatory compliance services across the Ontario Public Service (OPS). The CCMP will align with the OPS Target State Architecture and support a more integrated scalable and user-centered approach to compliance service delivery.

Role Overview:

Building on the discovery work already completed the Senior Solution Architect will lead the design of CCMP solution architecture and advise on the target solution Total Cost of Ownership (TCO) that meet client business requirements while aligning with OPS IIT standards policies service specifications cost models and best practices.

The role provides leadership in solution architecture delivery application evaluation integration strategy and implementation of end-to-end Dynamics 365 solutions within a cloud-based enterprise environment. The successful candidate will design scalable secure and efficient solutions that support ministry programs and related cluster services.

As a senior technical authority the incumbent will lead the design and modernization of complex data and application environments bridging enterprise databases data integration platforms and cloud-native solutions. Working across hybrid environments the role will provide hands-on technical leadership in solution architecture data architecture integration design and cybersecurity while driving strategic transformation and future technology solution implementation.

The role will provide technical system information /data architecture expertise and undertake comprehensive architecture needs assessments complex reviews in support of system/data needs for OPS clients as well as prepare and advise on technical architecture policies standards processes and controls and solution option cost estimates.

Key Responsibilities:

Lead the design of CCMP solution ecosystem including CCMP data model that aligns with enterprise standards policies and seamless integration with enterprise data platform security requirements and best practices.

Engage with clients and stakeholders to gather business and technical requirements develop solution architectures and proposals provide cost estimates support governance approval and facilitate acceptance of solution design.

Lead the assessment of the impact of new technologies and services on existing system landscape and provide recommendations that support modernization and future-state technology strategies.

Provide strategic architecture leadership and advisory services to ensure solution design meet business objectives align with enterprise architecture and are delivered effectively throughout the project lifecycle.

Skills

Experience and Skill Set Requirements

1. Technical Skills (60%)

Demonstrated experience in Microsoft Dynamics 365 Solution Architecture including design implementation customization and governance of enterprise-wide platforms.

Knowledge and experience in Microsoft Dataverse Architecture including data modeling entity design security models and data management strategies.

Demonstrated experience designing and implementing Microsoft Power Platform solutions including Model-Driven Apps Power Automate Power Pages and Business Process Flows.

Experience architecting and implementing Azure-based enterprise solutions including Azure Integration Services App Services Functions API Management and cloud-native components.

Demonstrated experience designing Enterprise Integration Architectures and implementing scalable integration patterns across multiple business systems and platforms.

Knowledge and experience integrating enterprise applications using MuleSoft and other enterprise integration technologies including API-led connectivity and service orchestration.

Experience designing and implementing Dynamics 365 Security Models including business units security roles access controls and data segregation strategies.

Demonstrated experience designing multi-tenant enterprise platforms supporting multiple lines of business through configurable and reusable solution components.

Experience designing documenting and governing REST-based API architectures and enterprise integration standards.

Demonstrated hands-on experience implementing and optimizing Power Automate workflows and business process orchestration solutions.

Knowledge and experience designing external-facing and internal-facing digital solutions using Power Pages and related Microsoft technologies.

Experience developing and governing Dynamics 365 extensions including Plugins PCF Controls Custom APIs and Azure-hosted custom components.

Demonstrated experience in Enterprise Data Architecture including common data models data integration migration strategies and information governance.

Knowledge and experience in Cloud Security Architecture and Identity & Access Management (IAM) including Microsoft Entra ID role-based access controls and enterprise security best practices.

Demonstrated experience establishing architecture standards reusable design patterns technology roadmaps and solution review processes.

2. Communication Consultation Collaboration and Facilitation Skills (40%)

Demonstrated experience leading stakeholder consultations with business architecture security and technical teams to define and validate solution requirements and architecture approaches.

Strong communication skills with the ability to translate complex technical concepts and architecture decisions into clear business-focused recommendations.

Demonstrated experience facilitating architecture workshops design sessions and stakeholder meetings to achieve consensus across multiple lines of business.

Experience collaborating with Enterprise Architecture Cyber Security Infrastructure Integration and Delivery teams to ensure alignment with enterprise standards and strategic objectives.

Proven ability to engage influence and provide trusted advisory services to senior executives business sponsors product owners and technical stakeholders.

Demonstrated experience gathering analyzing and translating business and technical requirements into scalable solution architectures and implementation roadmaps.

Experience presenting architecture assessments solution options recommendations and technical risks to governance committees executive audiences and project teams.

Strong facilitation negotiation and consensus-building skills to resolve competing priorities technical constraints and stakeholder expectations.

Demonstrated experience leading architecture reviews and providing technical guidance mentorship and direction to project and delivery teams.

Strong written communication skills with experience producing architecture documents design specifications standards roadmaps and executive briefing materials.

Must Have:

Demonstrated experience in Microsoft Dynamics 365 Solution Architecture including design implementation customization and governance of enterprise-wide platforms.

Demonstrated experience designing and implementing Microsoft Power Platform solutions including Model-Driven Apps Power Automate Power Pages and Business Process Flows

Experience architecting and implementing Azure-based enterprise solutions including Azure Integration Services App Services Functions API Management and cloud-native components.

Demonstrated experience designing Enterprise - Integration Architectures and implementing scalable integration patterns across multiple business systems and platforms.

Produce architecture deliverables including:

Physical Architecture Diagrams

Solution Architecture Documents

Integration Architecture Specifications

Security Architecture Designs

Data Flow Diagrams

Environment Architecture

Nice to Have:

Microsoft Certified: Dynamics 365 Solution Architect Expert.

Microsoft Certified: Power Platform Solution Architect Expert.

Azure Solutions Architect Expert certification.