RQ00753 Business Analyst Senior

Deliverables

1. Business Analysis & Solutioning

• Leads business analysis to assess client problems opportunities and technology needs; gathers and documents functional non-functional and volumetric requirements so modern cloud and SaaS solutions can be sized and selected.
  
• Documents business needs and conceptual solutions through proposals business cases briefing notes cost-benefit analyses and presentations.
  
• Applies re-engineering concepts to drive business improvement through automation e-forms workflow eSignatures cloud hosting and SaaS and cost-effective service delivery.
  
• Conducts research environmental and jurisdictional scans feasibility studies and maturity assessments across legislation policy standards and emerging trends.
  
• Applies Cloud First and Information Management principles policies and records classification schemes to transform solutions including those on enterprise IM platforms (e.g. OpenText).
  
• Evaluates bids costs and proposal fit to business needs; prices solutions based on components and size.
  
• Performs business use case conceptual/logical data process and data flow and workload/capacity modelling; conducts use case surveys; defines business rules and non-functional requirements.
  
• Develops performance measures and traceability matrices and conducts follow-up.
  
• Supports testing and acceptance by developing acceptance criteria test cases and test plans.
  

2. Stakeholder Engagement & Client Relationship Management

• Leads stakeholder engagement relationship management and intake; captures client strategies plans and requirements.
  
• Qualifies opportunities against business priorities and alignment to solutioning capability.
  
• Collaborates across business and IT to build shared understanding of needs constraints and options; negotiates the optimal fit among them.
  
• Presents business and technology concepts needs and proposals in audience-appropriate language from hands-on staff to decision makers.
  
• Builds frameworks processes and templates for engagement and intake requirements gathering (interviews workshops JAD sessions mockups) AI-enabled analysis and proposal development.
  
• Produces supporting communications including presentations and guides on Supply Ontarios business strategies priorities and enterprise IT solutions.
  

3. Program Management & Problem Solving

• Summarizes opportunities solutions risks issues and deliverable status for I&IT management and stakeholders.
  
• Identifies analyzes and assesses risks issues and problems using formal methodologies.
  
• Develops evaluates and implements responses and resolutions.
  

4. Awareness & Education

• Assesses training and awareness needs.
  
• Develops curricula and communication plans.
  
• Delivers training on business and technology topics (e.g. information management security) to diverse audiences.
  

Must Haves:

• 10 years of hands-on experience performing business analysis for mission-critical (or business-critical) business services leading to modernization and transformation through information management and information technology.
  
• 10 years of experience delivering business analysis products and meeting deadlines in fast-paced and dynamic business environments with responsibility for multiple concurrent project deliverables and complex stakeholder relationships.
  
• Experience leading and conducting business analysis in order to assess clients business problems/opportunities and technology needs. Experience conducting requirements gathering and documenting the business requirements (functional non-functional volumetrics) in such a way that I&IT solutions can be sized and determined especially solutions deployed to cloud environments or through Software as a Service (SaaS).
  
• Experience developing sound frameworks models processes and templates for customer engagement intake and requirements gathering and understanding business strategies plans and needs such as interviews workshops JAD sessions and mockups.
  
• Experience conducting stakeholder engagement and demonstrated collaboration skills across diverse functional roles in business and IT.
  

Nice to haves:

• Bachelors degree in Information Management Information Technology Business Administration or related field.
  
• Professional certifications in Business Analysis (e.g Certified Business Analysis Professional (CBAP)) Information Management Records Management (e.g Certified Records Manager (CRM)) or relevant technology certification.
  
• Experience working within or supporting public sector organizations and understanding their regulatory environments.
  
• Experience applying Information Management principles concepts policies information and records classification schemes and practices to inform and transform business solutions especially those implemented on enterprise Information Management platforms (such as OpenText)