RQ00751 Project ManagerLeader Junior

Qualifications

• Post secondary education in IT Computer Science Engineering Business Management or related field or equivalent relevant experience.
  
• Strong communication skills to translate technical topics (security privacy identity governance) into delivery decisions and user-facing guidance.
  
• Demonstrated judgement and accountability in a public sector or similar environment.
  
• Knowledge and understanding of Project Managements Institutes Project Management Body of Knowledge.
  
• Knowledge and understanding of Information Management principles concepts policies and practices.
  
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
  

Experience

• 5 years supporting/delivering complex technology rollouts or digital enablement initiatives in large organizations.
  
• Experience delivering M365 or enterprise SaaS rollouts involving technical implementation licensing onboarding training comms and adoption measurement.
  
• Experience coordinating delivery gates across security/privacy/compliance stakeholders (e.g. assessments/risk treatment approach).
  
• Experience with Copilot Studio / M365 Copilot / GitHub Copilot / other AI applications or solutions delivery is a strong asset (agents environments governance).
  
• Ability to handle client relationships to manage expectations provides updates as required identifies potential conflicts between project and functional areas.
  

Technical Capabilities

• Familiarity with AI rollout prerequisites and operational dependencies (identity access patterns end-user readiness steps documented for pilots/production deployments).
  

Assignment of duties

• Support the delivery of the workplan including licensing activation onboarding communications training coordination and support pathways.
  
• Lead project progress reporting budgeting risk management and tracking of action items.
  
• Draft divisional and city-wide communications e.g. emails memos guidelines FAQs etc.
  
• Creation of roadmaps-and-overview PowerPoint presentations to deliver to senior leadership.
  
• Lead and/or support change management (stakeholder Mgmt. Comms client engagements) for the AI team.
  
• Developing end-to-end process maps and outlining of operational steps to support teams project sustainment
  
• Assist in developing operating procedures training materials and knowledge transfer documentation
  
• Maintain project workplans and ensure resource assignments tasks and timelines remain current.
  
• Produce concise delivery reporting (status risks dependencies decisions) to program leadership and senior stakeholders and manage escalations through structured options.
  
• Support the technical design configuration testing and deployment of AI solutions ensuring alignment with business security and operational requirements.
  
• Coordinate development including environment setup release sequencing (dev/test/prod) and access controls consistent with governance practices described in City materials.
  
• Coordinate required governance controls (e.g. data policies/DLP via Power Platform admin center) and ensure these are incorporated into delivery plans and release gates.
  
• Collaborating with various divisional or interdivisional stakeholders to gather project updates
  
• Working alongside program coordinator in divisional licence demand and provisioning and tracking and monitoring of relevant activities
  
• Experience scheduling meetings creating meeting recaps minutes and tracking of action items
  
• Monitoring project document repository and ensuring all documents are reviewed and maintained in the repository.
  
• Track and monitor project dependencies escalations and critical path activities.
  
• Maintain RAID logs (Risks Assumptions Issues Dependencies) and ensure timely resolution.
  
• Maintain and support completion of required assessments like SAR TRA IM IAM PIA and risk treatments tied to Copilot and Copilot Studio enablement and related services ensuring delivery sequencing reflects governance gates
  

Requirements

Deliverables

• Maintain integrated workplans schedules milestones dependencies and action logs for M365 Copilot Copilot Studio Agents and GitHub Copilot initiatives.
  
• Coordinate user onboarding licensing provisioning and divisional rollout activities.
  
• Produce weekly/monthly status reports dashboards RAID logs and executive reporting materials.
  
• Develop and distribute communications FAQs training materials and stakeholder engagement content.
  
• Coordinate governance activities including SAR TRA PIA IAM IM assessments approvals and risk treatment tracking.
  
• Support operational readiness and service transition activities including SOPs support processes and knowledge transfer documentation.
  
• Monitor and maintain project repositories meeting records decision logs and project documentation.
  
• Track adoption utilization training completion and rollout progress metrics providing recommendations for continuous improvement
  

Must Haves:

• 5 years supporting/delivering complex technology rollouts or digital enablement initiatives in large organizations.
  
• Experience delivering M365 or enterprise SaaS rollouts involving technical implementation licensing onboarding training comms and adoption measurement.
  
• Experience coordinating delivery gates across security/privacy/compliance stakeholders (e.g. assessments/risk treatment approach).
  
• Experience with Copilot Studio / M365 Copilot / GitHub Copilot / other AI applications or solutions delivery is a strong asset (agents environments governance).
  
• Familiarity with AI rollout prerequisites and operational dependencies (identity access patterns end-user readiness steps documented for pilots/production deployments).
  
• Support the delivery of the workplan including licensing activation onboarding communications training coordination and support pathways.