Restaurant General Manager – The Chalet

As Restaurant General Manager The Chalet you will lead one of Fairmont Chateau Whistlers most distinctive dining experiences bringing warm alpine hospitality and exceptional service to life in an intimate and memorable setting. 

Through visible leadership coaching and collaboration you will inspire your team to create engaging guest experiences while driving colleague engagement operational excellence and strong financial performance. You will take ownership of the day-to-day operation of The Chalet ensuring every detailfrom the welcome and atmosphere to food beverage and serviceis delivered to the highest standard. 

This is a full-time permanent position for an immediate start. 

Pay Range: $73000 - $83000 per annum 

Job Duties Include:

• Lead and inspire The Chalet team to deliver warm engaging and exceptional guest experiences 

• Take ownership of the overall guest journey ensuring consistent execution of service atmosphere food and beverage standards 

• Foster a positive engaged and high-performing team culture 

• Coach develop and recognize colleagues to support their continued growth and success 

• Support recruitment onboarding training and workforce planning initiatives 

• Drive service excellence while maintaining Fairmont brand and luxury service standards 

• Maintain a strong presence on the floor actively engaging with guests and supporting colleagues throughout service 

• Manage labour productivity revenue expenses and other key operational targets 

• Identify opportunities to enhance revenue guest satisfaction and the overall dining experience 

• Collaborate with Culinary and other resort leaders to ensure seamless execution and achieve operational goals 

• Champion health safety sustainability and workplace wellbeing 

• Ensure compliance with company policies procedures and all applicable food and beverage regulations 

• Contribute to continuous improvement initiatives that enhance both colleague and guest satisfaction 

Qualifications :

• Minimum 3 years leadership experience in Food & Beverage operations 

• Previous experience within an upscale restaurant luxury hotel or high-volume dining environment preferred 

• Post-secondary education in Hospitality Business or a related field preferred 

• Strong knowledge of food beverage wine and elevated service standards; Sommelier designation is an asset 

• Proven ability to lead coach motivate and develop high-performing teams 

• Strong communication and relationship-building skills 

• Highly organized solutions-focused and comfortable operating in a fast-paced environment 

• Strong business acumen with an understanding of labour revenue expenses and restaurant profitability 

• Passion for hospitality team engagement and creating memorable guest experiences 

Additional Information :

Visa Requirements: To progress with your application you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether youre just launching your career or looking for a new adventure we invite you to visit Whistler Hotel Jobs & Careers Fairmont Mountain Jobs to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:

#CWMRLeadership

Remote Work :

No

Employment Type :

Full-time