RegistrationScheduling Clerk, 6 North HematologyOncology Clinic
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Job Summary
Req ID: 224407
Department/Program: 6 N Hem/Onc Ambulatory Childrens Medical Care
Location:Halifax
Type of Employment: PermanentHourly FT (100%FTE) x 1position(s)
Start Date:ASAP
Union Status:NSGEU Off&Cler Admin Professionals Bargaining Unit
Compensation: $23.3519 - $25.3918/hour
Closing Date: 11 August 2026 (Applications are accepted until 23:59 Atlantic Time)
IWK Health is a respected academic health sciences centre located in Halifax Nova Scotia providing tertiary and primary care for two million children youth adults and families each year across the Atlantic region. We have a team of approximately 4000 employees physicians volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each others talent and celebrate our successes. We collaborate in modern facilities or virtually from home align our work to our values and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients families and communities and are grateful for the generous donor support we receive.
Promoting an anti-racist environment and calling out discrimination as we work and provide care is important to us. We are located in Mikmaki the unceded and ancestral territory of the Mikmaq people. Working in Mikmaki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia and more than 50 historic African Nova Scotian communities who also have a long deep and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportion of transgender and non-binary people of any other province or territory in the country. We are active in our work to eliminate discrimination but have more work to do to build that trust acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous Black/African Nova Scotians Persons of Colour Immigrants/Newcomers Persons with Disabilities and 2SLGBTQIA to apply to support our goal for our workforce to be representative of the patients families and communities that we care for at all job levels.
Reporting to the Manager Hematology/Oncology/Nephrology Services the Registration/Scheduling Clerk is primarily responsible for patient registration/scheduling for the Hematology/Oncology Care Team and also provides registration/scheduling support to other care teams within the Hematology/Oncology/Nephrology Service when required. Responsibilities include but are not limited to:
Scheduling clinic appointments accommodating the various needs of clients and staff.
Co-ordinating appointments for patients requiring OR procedures and other multi-disciplinary sessions.
Registering patients for clinic visits; greeting and directing clients.
Accurately entering patient information into Meditech.(and other computerized databases as required).
Completing various health forms as required.
Receiving and relaying messages via phone and fax.
Maintaining adequate supplies and orders as needed.
Providing general support to clients and staff (filing photocopying making telephone calls workload data etc.).
Ordering blood work.
Covering the main clinic phone line.
Participating in ambulatory care team discussions as required offering input and energy into efforts at improving clinic efficiency and functioning.
Monday to Friday 0800 - 1600
Minimum High School Diploma or GED required.
Graduate of a recognized Secretarial or Office Administration Diploma Program is an asset.
Previous experience in CWS registration and scheduling preferred preferably in a hospital setting.
Knowledge of computer programs including MS Office and Outlook required.
Previous experience with Meditech preferred.
Demonstrated flexibility to meet workload demands.
Demonstrated accurate keyboarding and data entry skills required. Testing will be conducted on short-listed candidates and results will be factored into the candidates overall suitability for this position.
Strong organizational and time management skills required.
Strong interpersonal and communication skills required.
Demonstrated initiative and ability to work as a team player.
Medical terminology required.
Competency in other languages considered an asset.
Thank you for your interest in IWK Health.
Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions bargaining units or employment status are advised to seek clarification regarding their seniority benefits and vacation entitlement and/or usage prior to accepting the position.
An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.
If you are an employee ofIWK Health please apply through the internal careers page to ensure you are flagged as an internal applicant.
Required Experience:
IC
