ReceptionistGuest Experience Greeter

New building. New experience. And we need the right person to welcome everyone through the doors.

Location: 7818 Oakwood Drive Niagara Falls > 7960 Oakwood Drive Niagara Falls

Compensation: $19.00-21.00 an hour based on experience

Availability: Monday to Saturday

Northern Roads Auto Group is getting ready for something BIG!

Within the next few months our Niagara Falls Kia team will be moving into abrand-new state-of-the-art Kia facility and were looking for an energetic outgoing Receptionist/Guest Experience Greeterto be front and centre of the customer experience.

You wont just sit behind a reception desk.

Youll be the first smile customers see the person who knows where everyone needs to go the one offering a fresh coffee while they wait answering a ringing phone while welcoming the next guest through the door and helping keep everything moving when the dealership gets busy.

If youre someone who genuinely enjoys people thrives on energy and can juggle five things at once without losing your smile we want to meet you!

And the best part Youll get to grow with us as we move into an incredible new facility and the next chapter of Cardinal Kia.

What Your Day Might Look Like

No two days in a dealership are exactly the same and thats part of the fun!

As our Receptionist and Guest Experience Greeter youll:

• Be the first point of contact for guests entering our dealership and make sure everyone receives a warm welcome.
• Help customers find the right person or department quickly and confidently.
• Make our guests feel at home by offering coffee refreshments and snacks while they visit.
• Answer incoming calls on a multi-line phone system and connect customers with the right team member.
• Assist with customer payments and issue receipts.
• Support licensing paperwork and other dealership administration.
• Help organize and maintain files and documentation.
• Keep customer-facing areas tidy organized and welcoming.
• Jump in and support our Sales Service and Administration teams when needed.
• Handle multiple priorities at once while maintaining a positive professional attitude.
• Take on other duties as needed because in a busy dealership teamwork is everything!
  

You Might Be Our Person If...

Youre the type of person who notices someone walking through the door and naturally says Hi! How can I help you

Youre friendly confident and comfortable talking to just about anyone.

Youre also:

• A natural multitasker who can prioritize on the fly.
• Comfortable working in a fast-paced environment and under pressure.
• Positive outgoing and genuinely customer-focused.
• Professional and mature in your communication.
• A proactive self-starter who doesnt need to be told every little thing that needs doing.
• Organized with strong attention to detail.
• Technically savvy and strong Microsoft Office 365 skills.
• Available to work Monday through Saturday based on scheduling requirements.
• The holder of a valid G drivers licence with a clean drivers abstract.

Experience with multi-line phone systems and within an automotive dealership is an assetbut personality attitude and the ability to take care of people matter to us.

When you join Northern Roads youll enjoy:

• Trusted relationships Were a work family and youll become a part of the team.
• Many employee engagement activities We want you to want to come into work every day.
• Employee Health and Wellness Initiatives We truly care about your well-being.
• Career path planning and training We want you to succeed and grow alongside us.
• There are plenty of other perks and incentives youll have to join us to find out more!

More About Us:

At Northern Roads Auto Group weve proudly operated successful family-owned automotive businesses for over 30 years in the heart of the Niagara Region. Were passionate about growth innovation and delivering exceptional customer experiences.

As one of the first Kia dealers in Canada and a multiKia Presidents Award-winning group we continue to expand our footprint with the addition of Lindsay Kia (2023) Belleville Chrysler Dodge Jeep RAM FIAT (2024) and most recently Fort Erie Toyota (2025).

Our success is built on integrity innovation and communitya commitment that drives everything we do.

At Northern Roads Auto Group Inc. accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. We are committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive barrier free workplace and support accommodating the accessibility needs of individuals with disabilities so that individuals can participate in all aspects of our recruitment process. Should you require this accommodation please contact

We would like to thank all candidates in advance for their interest only. Please note due to the volume of applicants we receive only those candidates selected for an interview will be contacted.

Required Experience:

Junior IC