Quality Assurance Operational Excellence Analyst

Empowering lives healing hearts embracing future

Are you ready to make a lasting impactinspecialty careWereseekinga dedicated and dynamic Quality Assurance Operational Excellence Analyst to join our dynamic team of trailblazers at BioScript Solutions where innovation meetsexcellence.

What we offer (and whyyoulllove it here!):

• Epic Work-Life Balance:Flexible remote work options because we value your time and well-being. â
• Growth Opportunities:Committed to fostering a culture of growth where everyteammember is encouraged to pursue new skills expand their knowledge and advance their careers.
• Vibrant Culture:Over 1500 team members across Canada and year over year we manage tomaintainan overall above industry engagement score by using a monthly pulse survey.
• Our People Say It Best:â Compensation:Competitive salary incentive program and comprehensive benefits package.ââ
• What & Where:Oakville ON & Full-Time Permanent
• Closing Date: June 2 2026

WhyBioScriptSolutions

AtBioScriptwerenot just a companywereafast-growingcompany always putting patients as one ofCanadas Best Managed Companies we believe in pushing boundaries setting trends and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey

Your Mission:

• Supporting the development implementation and continuous improvement of a process-based Quality Management System including but not limited to.
• Assisting in the design documentation and optimization of operational processes using Lean and quality principles (process mapping standardization waste reduction
• Assisting completing and overseeing corrective action and root cause analysis.
• Assisting completing and overseeing improvement plan development and monitoring.
• Compiling and monitoring process performance data for improvement opportunities.
• Performing with risk assessments and monitoring mitigation plans.
• Supporting with management review preparation and execution.
• Leading operational process improvement projects including mapping/modelling design analysis performance monitoring and improvement and integrating these processes into a Quality Management System (QMS) framework.
• Collaborating with cross functional teams (Operations IT Pharmacy Patient Programs) to ensure solutions are practical scalable and compliant.

What You Bring to the Table:

• Responsible to report any patient safety information as per adverse event reporting requirements and product quality complaints reporting requirements; and
• Qualifications:
  
  • Education:
    • Bachelors degree (or upcoming completion) in Computer Science Engineering Science Health Sciences Business or a related field. An equivalent combination of education and relevant experience will be considered.
  • Experience:
    • 13 years of experience in one or more of the following:
    • Quality assurance or quality systems
    • Process improvement or operational excellence
    • Data analysis workflow automation or technical operations.
  • Skills:
    • Foundational understanding of quality systems process improvement or Lean principles
    • Strong analytical and problem-solving skills with the ability to translate data into actionable insights
    • Experience with data tools or automation (e.g. Excel Power BI SQL Python VBA Power Automate or similar) is considered an asset
    • Ability to document processes clearly and create work instructions SOPs and training materials
    • Comfortable working in cross-functional deadline-driven environments
    • Excellent written and verbal communication skills
    • Exposure to ISO 9001 GMP or regulated healthcare environments
    • Experience supporting audits controls or compliance activities
    • Knowledge of pharmacy patient support programs or healthcare operations
    • English proficiency is required for this position to effectively communicate with internal and external stakeholders.
    • Bilingualism (French and English) may be required depending on the specific role location and the needs of the organization

Core Competencies: You thrive in a collaborative environment and bring positivity and enthusiasm to every project.

Compensation:AtBioScript your base pay is one part of your total compensation package and isdeterminedwithin a range. Our pay ranges are based on the local cost of laborbenchmarks for each specific role level and geographic location.

Wereproud to be an equal opportunity employer.âAs a people-centric organizationwerecommitted to fostering aâwelcomingâculture free of discrimination andâtoâproviding aâhealthy andâsafeâwork environmentâwhereâall team membersâcanâthrive as individuals.âThrough our commitment to diversity inclusion belonging and equity we strive to provide an accessible workplace where individuals feel valued respected and supported every day.

We are committed to creating an inclusive and accessible work environment across accordance withapplicable provincial legislation including Quebecs Charter of the French Language this job posting is provided in both French and English whenrequired. For positions based in Quebec French languageproficiencyisrequiredto perform day-to-day duties. Bilingualism (French and English) isrequiredfor this position to effectively communicate with internal and external stakeholders.

We encourageand accept all applications however only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries please email the talent acquisition team at

Ready to make your markIfyourepassionate about transforming ideas into extraordinary results and excited to join a forward-thinking team we want to hear from you!

#IDNA

Required Experience:

IC