Quality Assurance Manager, Environmental Services

Come work as a Quality Assurance Manager Environmental Services with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Quality Assurance Manager to join the Environmental Services team. Apply today to join our team!

As a Quality Assurance Manager Environmental Services with Vancouver Coastal Health you will:

• Provide specialized skills in the support of achieving Vancouver Coastal Healths (VCHs) organizational and quality improvement strategic direction.
• Provide expertise and administer the regional Quality Assurance Program and ensure compliance to all criteria and organizational policies through auditing training of aides supervisors and managers and updating cleaning procedures for the department.
• Ensure the highest possible standards of cleaning for the sites and the improvement of safety and quality of care and client experience at VCH.
• Maintain the QA Audit Program standards at all time through engaging onsite operations teams to meet or exceed established standards and ensures that initiatives are aligned with organizational goals objectives and improvement priorities.
• Function at all levels of the organization across all programs and sites partners with point-of-care teams (physicians nursing and allied care) and interacts with leadership clinical leadership patient and resident care management and corporate and support leaders.

Education & Experience

• Bachelors Degree in a related field with five (5) years recent related quality assurance leadership experience in an Environmental Services organization or an equivalent combination of education training and experience.
• Valid BC Drivers license as local area travel requires the use of a vehicle.
  
  

Knowledge & Abilities

• Knowledge of and experience with quality improvement principles and practices and methodologies measurement techniques and tools.
• Demonstrated excellent facilitation and training skills and knowledge of adult education principles and practices.
• Strong desire and ability to work independently and manage multiple priorities with minimal supervision including excellent follow through skills
• Experience in identifying opportunities for continuous improvement; process drive and ability to move forward with improvements.
• Experience working in a fast paced environment and the ability to provide guidelines and execution of cleaning standards.
• Strong written presentations and verbal communication skills
• Strong computer skills with knowledge of Windows application including Word Excel and PowerPoint
• Excellent communication and teamwork skills to function within a complex interdisciplinary environment.
• Physical ability to perform the duties of the position.
  
  

As per the current Public Health Orders as of October 5 2023 all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent updated COVID-19 vaccine. Proof of vaccination status will be required.

Why Join Vancouver Coastal Health (VCH):

VCH is a world class innovator in medical care research and teaching delivering service to more than one million BC residents. At VCH we embrace thinking boldly taking smart risks and going first when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

Comprehensive health benefits package including MSP extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports including counselling critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff

Equity diversity and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex sexual orientation gender identity or expression racialization or ancestry disability political belief religion marital or family status age and/or status as a First Nation Metis Inuit or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canadas Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.