Quality Assurance Analyst, OHdio Team (French Services) (TeleworkHybrid)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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At CBC/Radio-Canada we all have a story to tell. Whats yours

If you share our passion for Canadian storytelling and you wish to help us engage with individuals and communities across our various digital platforms this is where youll want to be!

Every day youll have an opportunity to shape the way in which Canadians see themselves reflected in our digital services. Your work will have a direct impact on how millions of Canadians from various communities connect with our products with one another and with the diverse voices that make our country so unique.

Youll have the opportunity to play a part in enlightening and entertaining Canadians through our innovative work in building the mediums that deliver our content. Were an innovative hub where the talented professionals we work with are respected and valued for their contributions. Our product teams are vibrant and our work culture strives to achieve the highest standards of diversity and inclusion. We believe that hiring people with different career paths and backgrounds is fundamental in our shared success and in building healthy high-performing teams. When you join our mission youre not only shaping the vision of CBC/Radio-Canada but the future of our country.

We know that commitment to equity inclusion and diversity is essential to creating content that mirrors and resonates with the rich and evolving makeup of our country. Were also committed to reaching out and connecting with our audience on multiple platforms; this includes creating virtual places where communities can come together.

This is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Why This Role Matters

You will be a core member of our software development team. Working closely with product managers and developers your mission is to champion product quality from day one by embedding a shift-left testing strategy.

Rather than testing only at the end of the release pipeline you will collaborate from the initial requirements and design phases to prevent defects establish clear acceptance criteria and help shape our test architecture. You will drive comprehensive testing strategies spanning automated exploratory and regression testing to ensure smooth frequent and reliable releases while advancing adherence to quality standards and industry best practices.

Our team is responsible for the OHdio ecosystem Radio-Canadas flagship French-language audio platform. By joining this cross-platform initiative (covering iOS and Android mobile apps web connected car systems like CarPlay and Android Auto and smart devices) you will directly impact the daily listening experience of hundreds of thousands of users. From live radio streams and original podcasts to audiobooks and curated playlists you will ensure continuous stability high performance and top-tier quality for a premier digital product.

Our Evolving Quality Culture

The OHdio team is actively transitioning to an integrated quality engineering culture. You wont be stepping into a rigid pre-established framework; you will play a hands-on role in building it. You will help drive our shift-left practices structure our automated testing stack (Playwright Appium TestRail) and define the engineering standards that will guide our team for years to come. If you want to make a lasting impact on how we build and ship digital products this role is for you.

Perks you can look forward to:

• Flexible work schedules allowing you to prioritize yourself your family and your work.
• Work from home opportunities.
• Competitive total rewards package.
• Opportunities to work with cutting edge technology.
• Opportunities for continued learning and professional development.
• Opportunities to become a member of our Employee Resource Groups.
• Pair programming and mentorship opportunities where you can learn from the best in the industry and help coach new talent.
• A creative and dynamic work environment where your ideas and contributions can be heard valued and respected.
• A supportive management team committed to upholding the highest standards of diversity and inclusivity.
• An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation.

How You Will Make an Impact

• Actively participate in design sessions to identify acceptance criteria edge cases risks and functional ambiguities before development begins.
• Act as a quality gatekeeper to ensure features meet all readiness criteria before entering the development workflow.
• Draft and maintain structured test cases (BDD/steps) in TestRail prioritizing them as the product evolves.
• Define feature-level test strategies alongside developers determining the appropriate test types (unit integration snapshot E2E manual) across each layer.
• Identify and prepare necessary test data for validation.
• Collaborate with developers during sprints to clarify acceptance criteria and resolve ambiguous technical behaviours.
• Perform incremental validations throughout the sprint to catch defects early.
• Document defects with clear reproducible steps so developers can act on them immediately without back-and-forth.
• Help build expand and maintain our automated test suite in collaboration with developers.
• Actively participate in the release management process.
• Track and analyze quality KPIs (defect discovery stages reopen rates automation coverage etc.) to drive data-informed retrospectives.
• Share best practices with other QAAs to maintain consistent approaches across projects.
• Empower all team members to work autonomously and take ownership of quality.

What You Bring

• College diploma or university degree or equivalent experience.
• Experience working on complex web and mobile application development projects.
• Strong hands-on experience with shift-left QA practices (e.g. drafting acceptance criteria and test cases prior to development).
• Deep understanding of application life cycles across iOS Android and web environments.
• Solid grasp of test pyramid concepts (unit integration snapshot E2E smoke and regression testing).
• Experience writing BDD test scenarios (Gherkin syntax) in TestRail.
• Proficiency with API testing and payload validation tools (Postman Playwright API or equivalent).
• Ability to interpret CI/CD build results and diagnose pipeline failures.
• Experience conducting structured exploratory testing.
• Confidence in making data-driven go/no-go release decisions.
• Strong collaborative approach when working alongside developers and product owners.
• A proactive mindset with a knack for asking the right questions to resolve ambiguities before they turn into defects.
• High attention to detail and self-direction skills.
• Experience working within Agile environments.
• Fluency in French (required).
• Working knowledge of spoken and written English an asset.
• Experience with mobile E2E automation frameworks (Appium Detox or equivalent) an asset.
• Familiarity with AI-assisted testing tools (Copilot MCP TestRail agentic AI) an asset.
• Proficiency with browser diagnostic tools (Chrome DevTools) an asset.
• Understanding of digital accessibility standards (A11Y) an asset.

Please note this is a 12-month contract position renewable annually. This regular position is not a consulting role but a long-term opportunity with competitive CBC/Radio-Canada employee benefits.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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