Public Safety Communicator- 911 Dispatcher

Emergency Services *More than one position may be filled from this competition*(Bi-Weekly hours may vary)Please apply with a cover letter and resume Conditions: This competition will include testing and an interview. Successful applicants will be provided with classroom and on-the-job training. After successful completion of training the employment status will be that of a probationary employee. As a probationary employee shifts may be 8 to 12 hours in length and include days evenings and weekends on a rotating : Successful applicants must pass a criminal background investigation. The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit it is their responsibility to ensure the permit remains : The City of Brandon requires proof of mandatory qualifications. Please ensure these documents are attached when completing your of Pay: $30.48 per hour (2026 Permanent Public Safety Communicator Rate) Closing Date: Applications will be accepted until 11:59 PM on July 02 2026. This competition will include testing and an OF POSITIONThe primary responsibility of a Public Safety Communicator is to receive emergency and non-emergency calls from the public for Police Fire and Ambulance services. Through effective information gathering they assess the nature of each call determine whether a response is required and contact the appropriate responding agency when addition they are responsible for maintaining accurate logs completing necessary paperwork and entering data into computer systems for all calls and responding Brandon Public Safety Communication Centre provides services to all participating communities across the Province of Manitoba excluding the City of Winnipeg. The Centre operates 24 hours a day 7 days a week. To ensure continuous coverage Public Safety Communicators work rotating out our promotional video to hear directly from our staff about what this role is like and to get a behind-the-scenes look at Brandons Public Safety Communication Centre:Public Safety Communications is HiringTYPICAL DUTIES AND RESPONSIBILITIESReceive and process emergency and non-emergency calls from the public for Police Fire and Ambulance the nature of incoming calls through effective information gathering and determine the appropriate emergency services by contacting the relevant agency and providing accurate and timely detailed records including logs reports and computer data entries for all calls and responding communication equipment including radios telephones and computer-aided dispatch collaboratively with other dispatchers call-takers and emergency personnel to ensure coordinated response established protocols and procedures to ensure consistency and accuracy in emergency in mandatory training and maintain certifications required for dispatch rotating shifts including days nights weekends and holidays to ensure 24/7 coverage of the Brandon Public Safety Communication quality assurance efforts and may assist in training new staff or cross-training existing to extraordinary circumstances and may be required to work beyond scheduled shifts to maintain minimum staffing confidentiality and professionalism in handling sensitive information and emergency : This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the QUALIFICATIONS & EXPERIENCEMust be 18 years of age or older and have completed Grade 12 or speed of 40 to pass a police security clearance including full background investigation (including substance use disclosure) and related checks (including Criminal Record Check Child & Adult Abuse Registry Check Vulnerable Sector Check).Ability to meet vision and hearing standards set by the QUALIFICATIONS & EXPERIENCEKnowledge of emergency and medical terminology to be effective in communicating with various and knowledge of emergency services experience providing high level customer : The qualifications are not intended to limit the opportunities for interested candidates but provide the candidates with an understanding of the level of expertise required in this CONDITIONSPHYSICAL CONDITIONS & ABILITIESThe duties of the Public Safety Communicator are carried out primarily in an office environment. Sits at a desk using keyboard and office equipment (daily).PSYCHOLOGICAL/STRESS CONDITIONS The Public Safety Communicators workload and environment may affect an employees emotional stress level. Interruptions and calls from multiple areas (daily).Converse with upset distraught and/or confused customers (daily).Ability to work all shifts 24/7 days weekends and to work without scheduled breaks when workload periods of intense concentration while assisting customers (frequently).Brief periods of time in which an extremely short amount of time is available to complete a project or task (frequently).Extended periods of time in which information sought by the public must be kept confidential (frequently).NOTE: The conditions described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential ensure to follow the link to the Applicant Handbook which contains detailed information regarding the position qualifications and the selection process. It is essential interested applicants read this information prior to contact for a complete job City of Brandon is committed to an inclusive barrier free environment and will accommodate the needs of applicants under the Accessibility for Manitobans Act (AMA) throughout all stages of the recruitment and selection process. We thank all applicants for their interest; only those advancing in the competition will be contacted. If contacted to participate in the process please advise if you require an accommodation. If you are interested in finding out more about the City of Brandon job opportunities as soon as they are posted please follow us on Facebook or X!