Project Manager, IT

About Array Marketing

For over 40 years Array Marketing has been a global leader in retail displays and in-store merchandising solutions. With more than 1800 employees worldwide we partner with leading brands including Sephora LOréal Coty PUIG Amazon and many others to design engineer manufacture and deliver bespoke retail environments that bring their brands to life.

No two projects are the same. Combining award-winning design engineering expertise skilled craftsmanship and state-of-the-art manufacturing technologies we create highly customized solutions that help the worlds leading brands stand out where it matters most - in store.

Our success is built on the way we work as One Team fostering open communication collaboration and a shared commitment to excellence. We strive to be Better Every Day by continuously learning improving and taking initiative. We also Have Fun creating a positive engaging workplace where people enjoy what they do and celebrate wins together.

Were looking for curious open-minded problem-solvers who enjoy tackling complex challenges thinking critically and collaborating across disciplines. If youre ready to make an impact while helping shape the future of retail wed love to hear from you.

Who we need

Reporting to the IT Business Integration Manager we are hiring a Project Manager IT to lead technology initiatives from business needs through implementation and closure. As our new Project Manager IT you will bring structure visibility and accountability to projects while also working directly with business and technology stakeholders to understand problems map processes define requirements evaluate solution options and ensure technology initiatives deliver their intended business outcomes. You will connect business needs with technology delivery coordinating teams and external partners through planning solution design development or configuration testing implementation adoption and operational handover. You will also contribute to consistent project and portfolio governance helping strengthen how technology initiatives are prioritized managed and delivered across Array.

This is a newly created full-time hybrid role based in Scarborough with an expectation of working onsite three days per week.

Whats in it for you

Own the connection between business needs and technology. You will have the opportunity to play a key role in how Array turns business challenges into practical technology solutions. You will work across discovery requirements solution evaluation project delivery and implementation giving you ownership of the full journey from identifying the right problem to ensuring the solution delivers meaningful results.

Influence how projects are delivered. You will bring structure and consistency to technology initiatives while helping strengthen project standards governance reporting and portfolio practices across Array. You will have the opportunity to introduce practical improvements challenge assumptions and help teams make clearer decisions about priorities solutions risks and trade-offs.

Breadth visibility and impact. You will work across business and IT teams Business Analysts Business Systems Analysts technical specialists external partners and senior leaders on initiatives that span the organization. You will gain broad exposure to business processes enterprise technology systems integration and organizational change while helping ensure technology investments translate into practical improvements and measurable business outcomes.

As our new Project Manager IT you will:

• Lead projects from business need through implementation. You will take ownership of IT and technology-enabled business projects from initiation through closure defining scope objectives deliverables timelines resources and budgets. You will develop and maintain integrated project plans manage competing priorities and keep work moving against agreed objectives and business outcomes.
• Understand the problem and define what is needed. You will work directly with stakeholders to understand business objectives pain points processes and expected outcomes. You will lead discovery and requirements sessions document current- and future-state processes identify gaps and dependencies and translate business needs into clear business functional system and integration requirements.
• Connect requirements to practical technology solutions. You will work with technical teams and external partners to evaluate solution options considering areas such as configuration integration architecture build-versus-buy and cloud versus on-premises approaches. You will challenge assumptions distinguish business requirements from preferred solutions and help ensure the team is solving the right problem.
• Coordinate solution delivery and implementation. You will bring together business and technology teams through solution design development or configuration integration testing and implementation. You will coordinate test scenarios user acceptance testing business acceptance defect resolution go-live criteria operational ownership and handover so solutions are ready to be adopted and supported.
• Manage risk decisions and delivery visibility. You will proactively manage project risks issues dependencies decisions changes and competing priorities. You will lead project status meetings provide clear visibility into project health and delivery risks and escalate issues when leadership decisions or trade-offs are required.
• Strengthen project and portfolio governance. You will support IT demand intake prioritization and portfolio planning while bringing consistency to project standards templates reporting and governance. You will facilitate Steering Committee and project governance meetings document decisions and accountabilities and support leadership with the information needed to make prioritization and investment decisions.
• Support adoption and continuous improvement. You will coordinate business readiness communications training and post-implementation stabilization to support adoption. You will establish clear measures of success track delivery and business outcomes and capture lessons learned to continuously improve how technology initiatives are delivered.
  
  

You have:

• The project delivery experience. You have experience leading IT or technology-enabled business projects through planning implementation and closure. You can build practical project plans manage scope budgets risks dependencies and competing priorities and keep cross-functional teams focused on delivering agreed outcomes.
• The business analysis capability. You are comfortable working directly with stakeholders to understand business problems processes and desired outcomes and translating them into clear requirements. You can document current- and future-state processes identify gaps and dependencies develop requirements documentation process flows user stories and acceptance criteria and maintain traceability from business need through solution and testing.
• The technology understanding. You understand enterprise technology environments and how business requirements connect to systems integrations and technology solutions. You are comfortable working with technical specialists and partners across solution design configuration or development integrations testing implementation and operational handover.
• The delivery toolkit. You understand Agile Waterfall and hybrid project delivery approaches and can adapt your approach to the needs of the initiative. You are comfortable using project management tools such as Jira MS Project Smartsheet or similar. PMP certification is preferred while additional project Agile or IT service management certifications are an asset.
• The stakeholder skills. You build trusted relationships across business and technology teams and can influence without direct authority. You are comfortable facilitating discovery sessions navigating competing priorities challenging assumptions constructively and bringing stakeholders together to make decisions and move projects forward.
• The communication and judgment. You can turn complex business and technology information into clear concise communication for different audiences including senior leaders. You know when to ask questions surface risks escalate issues and help teams make practical trade-offs.
• The adaptability. You are organized proactive and comfortable working through ambiguity. You can introduce structure without being rigid adjust your approach as requirements evolve and share knowledge and practical best practices to help strengthen project delivery across the IT team.
  
  

Compensation:

The salary range for this role is $80000-$100000 Compensation is thoughtfully determined based on your experience skill set and alignment with our internal compensation framework. Were always happy to answer questions about compensation throughout the hiring process.

What you can expect from the interview process:

• A virtual interview with a Talent Advisor to discuss your interest in joining Array and in the role. The conversation will be recorded using BrightHire an AI-powered video interview tool. More details will be shared when you are invited to interview.
• A second interview with the IT Business Integration Manager and the Senior IT Manager Operations & Cyber Security focused on your project management experience approach to IT project delivery stakeholder collaboration and ability to navigate complex technology initiatives.
• A final interview with the HR Manager VP Commercial Operations and SVP IT focused on your cross-functional approach communication and leadership style and alignment with Arrays business and technology priorities.
  
  

Apply now.

Diversity equity and inclusion are a critical component of life at Array Marketing and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants including women persons with disabilities Black Indigenous and People of Colour (BIPOC) people from the Lesbian Gay Bisexual Transgender Transsexual Queer Questioning Two-Spirit Intersex Asexual (LGBTQ2SIA) community and other equity-seeking groups.

Array Marketing is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation please notify our HR team at

#LI-Hybrid

Required Experience:

Senior IC