Program Assistant, Development and Rehabilitation – Permanent Casual
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Job Summary
Job Description:
CHEO is one of the few stand-alone global leaders in pediatric health and is home to more than 6500 staff clinicians scientists and researchers as well as volunteers all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system.
Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure CHEO combines excellence in clinical care research and education to advance seamless care thats provided where when and how it is needed. CHEOs Research Institute is dedicated to world-class clinical translational and basic science research covering a wide range of childrens health concerns. CHEO has been named Canadas best health-care employer by Forbes inand 2026 and is ranked second among Canadian hospitals on its list of Canadas Best Employers for multiple consecutive years. For the 14th consecutive year in a row the editors of Canadas Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500000 children and youth from Eastern Ontario western Quebec Nunavut and Northern Ontario.
The Program Assistant works as an integral operational support to the Recreation Therapy and Autism Spectrum Disorder (ASD) Respite programs ensuring the smooth execution of daily schedules and activities. Serving as the primary on-site operational point person during programming this position actively carries out daily therapeutic recreation and respite activities while serving as a central resource and workflow contact to assist Attendants with shift execution and logistics.
This position is required to provide services across multiple locations including the Thurston Site Smyth Site Industrial Site and within community settings. The required working hours include evenings and weekends (Saturdays and Sundays).
Program Execution Setup & Sanitation
- Serves as the primary operational point person on shift to execute daily Recreation Therapy ASD Respite and Out-of-Home (OOH) Respite activities as planned.
- Acts as a central shift contact to communicate daily activity schedules share logistics and assist Attendants with workflow transitions and shift execution.
- Develops organizes and implements structured individual and group activities for programming under the clinical direction of the supervising therapist.
- Performs full setup teardown and environmental preparation for all daily activities group sessions and specialized community outings.
- Performs mandatory cleaning sanitization safety checks and routine maintenance of program spaces facilities and therapeutic equipment before during and after shifts.
- Maintains a clean orderly environment across all program sites and ensures all materials are stored properly after use.
Direct Client Care & Safety
- Performs direct physical care required for clients attending programs including lifting transferring assisting with toileting positioning and feeding in accordance with client care plans and safety protocols.
- Strictly maintains safety standards universal precautions and individualized client treatment plans during all activities.
- Educates clients and their families on program safety practices and their role in maintaining a safe environment.
Administration Scheduling & Logistics
- Organizes plans and executes client registration processes shift scheduling logistics and activity arrangements for ASD Respite Recreation Therapy and OOH Respite programs.
- Maintains accurate inventory records for resource materials and equipment; routinely reviews tracks and orders required program supplies.
- Assists with progress note documentation administrative reporting and the preparation of therapeutic activity materials.
- Responds to general inquiries from families and community service providers regarding Recreation Therapy services and programs.
- Assists as requested with administrative tasks related to intake such as gathering information for client referral screenings compiling and updating info packages and distributing materials to families.
- Communicates and liaises with families and interdisciplinary team members regarding client status or service delivery with the consent and oversight of the supervising therapist.
Teamwork & Volunteer Support
- Works collaboratively within an interdisciplinary team structure and attends discipline-specific program-based and client-related team meetings as requested.
- Orients guides and supports volunteers assigned to the program ensuring they understand their assigned daily tasks.
- Participates in ongoing professional education skill development and program improvement activities.
- Graduate from a related post-secondary (College or University) education program (Essential)
- Minimum two (2) years of recent related work experience supporting children and youth who have physical and/or developmental disabilities with associated behavioral and learning difficulties (Essential)
- Demonstrated flexibility working within various clinical settings and in collaboration with various supervising therapists (Essential)
- Excellent verbal communication skills as they relate to children youth families and other team members (Essential)
- Ability to problem-solve adapt to a frequently changing operational schedule and organize daily logistics (Essential)
- Ability to work in an interdisciplinary team environment (Essential)
- Good computer skills experience with Microsoft Office and Epic is an asset (Essential)
- Valid Ontario drivers license and access to a vehicle (Essential)
- Vulnerable Sector Check (Essential)
- Current CPR Level C Certification (Essential)
- Current NVCI certificate (Essential)
- Bilingualism (French/English) (Preferred)
*Please note you will be represented by the Ontario Public Service Employees Union (OPSEU). Please note that this position will be based out of Ottawa. Please note that location may be subject to change at any time at the discretion of the employer. All OPSEU members shall be granted an interview upon passing the pre-screening. Pre-screening might include testing.
Effective March 29 2021 CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test practical exam or other assessment. All candidates who meet the essential and preferred qualifications may be tested.
Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.
Should you require accommodation during any phase in the recruitment process please contact Human Resources at . All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
Please note you will be represented by the Ontario Public Service Employees Union (OPSEU).
CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment starting with the hiring process and welcome interest from all qualified applicants.
Should you require accommodation during any phase in the recruitment process please contact Human Resources at . All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
We thank all those who apply however only those to be interviewed will be contacted.
Required Experience:
Junior IC
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