Product Specialist,

is redefining how media organizations manage and distribute content in the cloud. Our platform delivers scalable flexible and cost-efficient solutions for both file-based and live workflows across the Media and Entertainment industry helping broadcasters and content owners move their operations to the cloud with confidence. Were building the next generation of content management and distribution systems combining deep video expertise with modern cloud-native infrastructure and everything we build is shaped by the real-world needs of the customers who rely on it.

As a Product Specialist youll be the technical bridge between our customers product design engineering and operations - working hands-on with configuration deployment and cloud infrastructure to make sure delivers for the media organizations that depend on it.

At its heart this role is about helping customers get the most out of . Youll partner with media organizations to understand their needs design and stand up solutions that fit and make sure those solutions actually deliver in production. The work is hands-on with cloud and broadcast technology but its driven by customer success - turning what a customer needs into something that works for them. Its a great fit for someone who likes working directly with customers and solving the business and technical challenges that come with it.

Responsibilities:

• Configure deploy and validate environments and AWS infrastructure for customer deployments and evaluations.
• Lead and support customer proof-of-concepts demonstrations and technical evaluations - turning what customers need into working configurations.
• Work directly with customers to understand their operational workflows and translate them into clear technical requirements and configurations.
• Collaborate with engineering product and SRE teams to define and refine platform capabilities bringing customer feedback and field experience back into the product.
• Develop and maintain configuration templates scripts and documentation that make deployments repeatable and customer-ready.
• Act as a voice of the customer in collaborative meetings with Engineering aligning priorities architecture and ongoing initiatives.
• Provide feedback on usability deployment flows and performance grounded in how customers actually use the platform.
• Contribute to continuous improvement of platform scalability and automation.

Requirements:

• Strong understanding of AWS services including EC2 VPCs S3 Lambda Step Functions DynamoDB CloudFormation and CloudWatch.
• Experience with broadcast technology including video audio OTT platforms and live production workflows is an asset.
• Experience deploying and maintaining modern cloud applications or services.
• Familiarity with networking concepts APIs and microservice architectures.
• Hands-on experience with scripting and automation (Python Bash or JavaScript).
• Excellent analytical and problem-solving skills plus the communication skills to work directly with customers and explain technical concepts clearly.
• Comfortable working in a collaborative Agile development environment.
• Degree or diploma in Computer Science Information Technology or a related field (or equivalent experience)
• Willingness to travel internationally to customer sites and tradeshows

Why Join

• Be part of a high-impact team driving innovation in the cloud media space working directly with leading media organizations.
• Work with leading-edge AWS technologies and next-generation video systems.
• Opportunities for advancement into technical leadership or product architecture roles.
• Competitive compensation benefits and an engineering-focused culture.

What we Offer:

• Employer funded benefits program
• Competitive total compensation package
• Work-Life Balance
• Employee assistance plan
• Employee Discount Platform
• Career Progression
• Casual Work Environment
• Social Events and Sports Teams
• Onsite Counsellor

Location:Burlington Ontario
Hours:Monday to Friday 40 hours per week
Vacancy:This is an existing position
Salary Range:$80000 to $100000 per year based on experience

About Evertz Microsystems (TSX: ET)

Evertz is a global leader in broadcast technology delivering cutting-edge hardware and software solutions that deliver content to television sets on-demand services WebTV IPTV and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities telcos and satellite providers on every continent were known for end-to-end innovation that sets the industry standard.

Canadian-headquartered with offices around the world Evertz has 2000 employees and has been recognized as one of Canadas 50 Best Managed Companies a testament to our commitment to excellence and global impact.

Join a team where your work shapes the future of broadcast and new media industries.

Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities please notify HR when scheduling your interview.

Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.

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