Product Manager (Platform & AI Agents)
Job Summary
Position Summary:
Leagues platform enables our customers to offer highly engaging personalized healthcare experiences to their members. As Product Manager you will own defined problem spaces within our Member & Patient Portals and AI Agent Teams spanning benefits navigation care finding messaging scheduling care gaps and condition management. Youll operate the full PM role across 12 engineering pods with growing independence working closely with a Solution Owner and Staff PMs to turn ambiguous problems into clear outcome-oriented bets. This role is calibrated for someone early in their Product Management career (around 2 years of relevant experience) who is ready to own a scope independently while still building toward Senior PM.
In this role you will:
- Own problem framing and success metrics for defined bets within platform surfaces (e.g. benefits & claims care finding messaging scheduling Care Navigation Agent Benefits Navigation Agent Health Coach Agent Care Gaps Agent)
- Operate independently across 12 pods growing toward full ownership of 2 pods over time
- Bring domain signal and customer insight to your Solution Owner without being prompted; join upstream conversations on bet shaping
- Define clear scoped problem statements and outcome-oriented success metrics the pod can act on without needing to ask
- Communicate bet intent clearly to your pod; spot and raise blockers building the instinct to unblock without over-owning delivery
- Surface when a bets goal or box is at risk; escalate to Product Desk appropriately and distinguish delivery noise from bet-level signal
- Build foundational knowledge of Leagues platform digital provider and payer market and the League AI product line; answer domain questions from your pod with growing confidence
- Define KPIs validate problem framing with data and track bet performance against goals
- Use AI tools (prompt engineering research/synthesis discovery prep) to accelerate bet framing market research and metric definition use AI ethically and in line with Leagues data privacy policies
- Contribute to interviews and onboarding for APM/PM-level hires as needed
About You:
- 2 years of Product Management or related technology delivery experience
- Interest in or exposure to digital healthcare; payer market experience is a plus but not required at this level
- Comfortable operating with real ambiguity and turning it into a scoped problem statement and metrics without heavy hand-holding
- Working knowledge of agile methodologies and comfort partnering with engineering and design in sprint ceremonies
- Practical experience using AI tools for productivity (drafting research synthesis) and a genuine interest in building deeper AI fluency
- Strong written and verbal communication skills able to clearly explain trade-offs to your pod and Solution Owner
- A track record of seeking feedback proactively and applying it quickly
- Clear confident communicator and writer
- Strong problem solver who distinguishes problems from solutions
- Brings domain signal proactively rather than waiting for direction
- Building foundational knowledge of Leagues platform architecture and the payer/digital health market
- Comfortable with agile development processes
- Creates space for teammates to contribute; listens with curiosity
- Growth-minded actively seeks feedback and coaching and applies it visibly
- Curious about and comfortable experimenting with AI tools in day-to-day PM work
What we offer:
- Comprehensive Health Benefits:We prioritize your well-being with complete medical dental and vision coverage
- Bonus Program:Be rewarded for your contributions with our performance-based bonus program
- Employee Stock Option Program:Become an owner and share in our success through our stock option program
- Unlimited Paid Time Off:Take the time you need to recharge and maintain a healthy work-life balance
- Spending Accounts:Manage your healthcare and dependent care expenses with tax-advantaged spending accounts
- Wellness Days:Prioritize your mental and physical health with dedicated wellness days throughout the year
- Growth Opportunities:We invest in your future with abundant opportunities for professional development and advancement
- Mentorship Program:Benefit from guidance and support from experienced leaders in your field
Security-Related Responsibilities
- Ensure access management is performed in compliance with the employees role and responsibilities
- Responsibility and accountability for executing Leagues policies and procedures within the department/ team
- Notification of HR Legal Compliance & Security of any incidents breaches or policy violations
- Compliance with Information Security Policies
CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.
Compensation range for Canada applicants only
$100800 - $126000 CAD
At League we are anAI-native organization. We expect all employees regardless of role or level to thoughtfully leverage AI to improve the quality speed and impact of their work.
What this means in practice:
- Use AI tools as part of your daily workflowto enhance productivity problem-solving and decision-making (e.g. drafting analysis coding research or process automation)
- Apply judgment and accountabilitywhen using AI by reviewing outputs for accuracy bias and quality before use
- Continuously learn and adaptas new AI tools and capabilities emerge incorporating them into your ways of working
- Identify opportunities to improve how work gets donefrom personal productivity to team-level workflows by leveraging AI effectively
- Operate with strong data responsibility and security awareness especially when working with sensitive or regulated information
- Individual Contributors:Use AI to improve personal productivity and quality of output
- Senior ICs / Managers:Integrate AI into team workflows and improve processes
- Leaders:Drive AI adoption at the organizational level and shape how work is done across teams
- Demonstrated experience using AI tools in a practical responsible way
- Curiosity and openness to experimenting with new technologies
- Ability to balance efficiency with quality and sound judgment
We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process please contact us at .
- You should receive a confirmation email after submitting your application.
- A recruiter (not a computer) reviews all applications at League.
- If we see alignment with Leagues needs a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
- The final step is an offer which we hope you will accept!
- Prior to joining us we conduct reference and background checks. Additional checks could be required for US Candidates depending on the role you are exploring.
- Learn about our platform leadership team and partners
- Highmark Health Google Cloud League: new digital front door to seamless care
- Former Providence President and Workday EVP of Corporate Strategy join League Board of Directors
- League raises $95 million USD in Series C to build worlds leading healthcare CX platform
- Forbes x League: The Platformization Of Healthcare Is Here
- Fast Company x League: If we want better innovations in healthtech we need more competition
Work Location:
We have a mix of office-centric roles based in our vibrant Toronto office and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the roles posted location all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office youll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location.
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Required Experience:
IC
About Company
Leading organizations choose League’s healthcare CX platform for personalized digital health experiences that drive measurable results. Get in touch.