Print & Mail Services Representative (6-months)

EVERY PIECE HAS A place. EVERY DEADLINE HAS A plan.

The Opportunity

Do you thrive in fast-paced environments where every detail matters As a Print & Mail Services Representative youll play an essential role in keeping critical business communications moving across AMA.

This role is responsible for the daily execution of mail processing distribution document management production shipping and receiving and post-print production activities including bindery and fulfillment. Working as part of an integrated mail services and print production team youll help ensure business-critical documents and materials are processed accurately efficiently and on time for teams across the Association.

Youll be at the centre of the workflow that supports employees members and customers ensuring the smooth delivery of important communications while maintaining exceptional service standards every step of the way

*This role is for a 6-month opportunity with the possibility of extension.*

The Team Youve Been Looking For
AMA is more than a workplace; its a family. Together we help protect the things that matter most to our more than one-million memberseverything from roadside safety to retail savings food security to childhood well-being. And with operations that span automotive registries travel insurance and more the opportunities to grow with us are almost limitless!

Building on a century of proud service in Alberta communities were passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team youll enjoy:

• Competitive wage
• Employee-exclusive discounts on travel insurance memberships and more
• Ongoing professional development
• Vacation earnings paid out with each pay period

For us curiosity fuels innovation. We value people who are eager to explore new ideas and who are comfortable putting emerging technologies into practice. We see experience with AIpowered tools like ChatGPT Copilot and similar platforms as a real plus - especially when its used to work smarter increase efficiency and find better ways to get things done.

Who You Are

• You enjoy staying busy and take pride in keeping things organized and running smoothly.
• Youre highly dependable and understand the importance of accuracy when handling business-critical documents and communications.
• You thrive in deadline-driven environments and know how to manage multiple priorities at once.
• Youre a problem solver who can quickly assess issues and find practical solutions.
• You enjoy working as part of a team and building positive relationships with colleagues vendors and partners.
• Youre comfortable working with technology production equipment and logistics processes.
• You understand that exceptional service is built on consistency attention to detail and follow-through.

How Youll Make an Impact

• Process incoming and outgoing Canada Post mail courier shipments and internal correspondence ensuring accurate tracking sorting and distribution.
• Support document management and print production activities including file processing printing insertion fulfillment collation and distribution.
• Help ensure service level agreements are met through the timely processing and production of business-critical documents and materials.
• Coordinate with staff contractors vendors and suppliers to support efficient service delivery and materials management.
• Assist with shipping and receiving activities when required to support broader Business Services operations.
• Maintain a clean safe organized and efficient production environment.
• Perform quality inspections before during and after production runs to ensure accurate and professional output.
• Monitor equipment performance and coordinate maintenance or repairs as needed to support uninterrupted operations.

What You Bring to the Table

• High school diploma.
• Strong ability to manage multiple service requests and competing deadlines in a fast-paced environment.
• Proven problem-solving skills with the ability to identify issues and implement effective solutions.
• Strong computer proficiency including willingness to learn business-specific software and tools.
• Strong interpersonal and communication skills with the ability to work effectively with internal teams suppliers contractors and vendors.
• Knowledge of logistics and workflow management processes.
• Experience working in a production management print production mail services logistics or similar operational environment would be an asset.

Youll get bonus points if you have:

• Experience operating and maintaining mail processing insertion folding bindery or related production equipment.
• Knowledge of Canada Post products and services

Belonging Matters Here
AMA is committed to providing an inclusive respectful and accessible environment. If you require an accommodation at any time during our recruitment process please contact . Well work with you to feel supported throughout your journey with us.

WORK MODEL:

We thank all applicants for their interest; however only those selected for an interview will be contacted.