Principal Product Manager Platform Security

PagerDuty Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting diagnosing and remediating issues the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500 PagerDuty is the industry standard for organizations scaling resilient autonomous operations. Notable customers include Chipotle Cloudflare Docusign Fox Nvidia Salesforce Spotify Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering sales product marketing and beyond as we build the leading digital operations platform.

PagerDuty is seeking a Principal Product Manager Platform Security to own the strategy and execution of how we secure harden and defend our Operations Cloud platform. This role sits within our Product Development organization and reports to the Sr Director of Product Platform & Partners.

This is a senior individual contributor role. Youll bring the same rigor to security that a great PM brings to a product: deep customer empathy structured threat modeling clear risk tiering frameworks and a bias toward measurable outcomes. Youll also be the connective tissue between Product Engineering IT and Legal ensuring security strategy translates into engineering execution and customer trust. This role owns the full lifecycle from recommendation to implementation to operations. Youll be the decision-maker on risk acceptance control exceptions and incident escalation in real-time.

The ideal candidate has operated at the intersection of product management and security engineering in a later-stage B2B SaaS environment. Youve owned security architecture decisions end-to-end built security infrastructure and have the credibility to influence both product roadmaps and engineering practices without formal authority.

• Define and evolve PagerDutys platform identity and security architecture trust boundaries authentication and authorization models and secrets management frameworks
• Admin experience and admin console for enterprise and security administrators
• Build and maintain a security review process so product teams bring security into roadmap decisions early not as an afterthought
• Own the security platform roadmap
• Provide security and secure-design leadership to other product teams across the portfolio

This role owns a portfolio of platform security surfaces that includes:

• Identity & Permissions platform the authentication and authorization foundation for both human users and AI agents spanning roles scopes and delegated access as agentic workflows become first-class actors on the platform
• Security products customer-facing capabilities such as IP Allow list and SCIM extending the set of controls enterprise customers need to adopt PagerDuty at scale
• Admin experience the tooling administrators use to configure audit and govern their PagerDuty environment with opportunity to improve clarity and self-service
• Partner security and governance the shared services primitives and audit surfaces that every partner team builds on
• Partner with executive leadership to align security strategy with company-level trust and resilience targets

The opportunity is to bring these surfaces together into a coherent platform so security decisions and actions happen faster customers can govern their own environments with confidence and product teams have primitives they trust and actively build on.

• 10 years in B2B SaaS in roles spanning product management security engineering and/or platform security
• Demonstrated experience owning security architecture and risk tiering decisions not just supporting them
• Track record of running security programs and measuring risk reduction impact
• Strong cross-functional credibility with Engineering Legal Product and Go-To-Market leadership
• Experience managing security change in the field migrations re-architecture new authentication and authorization models with the communication skills to bring stakeholders along
• Ability to mentor other product managers and raise the security bar across a product organization without direct reports

• Experience at a company during transition to zero-trust or hardened multi-tenant isolation architecture
• Familiarity with security infrastructure (IAM secrets management vulnerability and posture tooling)
• Familiarity with B2B SaaS compliance frameworks customer security review processes and audit considerations

The base salary range for this position in the US is 180000 - 303600 USD. This role may also be eligible for bonus commission equity and/or benefits.

Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location job-related knowledge skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.

Hesitant to apply

We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. While we offer flexibility within our established locations we cannot employ candidates residing in:

Location restrictions:
Australia: Northern Territory Queensland South Australia Tasmania Western Australia
Canada: Alberta Manitoba Newfoundland Northwest Territories Nunavut PEI Quebec Saskatchewan Yukon
United States: Alaska Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Oklahoma Rhode Island South Dakota West Virginia Wyoming
Candidates must reside in an eligible location which vary by role.

How we work

Our values guide how we support customers collaborate with colleagues develop products and foster a culture of belonging. They define not just our actions but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self Lead the Team Lead the Business and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development career promotion and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities prioritize their efforts and drive engagement and performance.

What we offer

As a global organization our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more including country-specific offerings on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role region and tenure

About PagerDuty

PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core PagerDuty empowers teams to detect and resolve issues in real time orchestrate complex workflows and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50 as well as approximately two-thirds of the Fortune 100 PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status. Your privacy is important to us. By submitting an application you confirm that you have read and understand PagerDutys .

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.