Platform Operations Sr. Analyst – Nasdaq Eqlipse Trading (Toronto)

As a Platform Operations Sr. Analyst reporting to Sr. Director - Platform Operations youll play a critical role in ensuring the reliability and performance of Nasdaqs trading systems and market operations. You will support real-time 24/7 technical operations troubleshoot issues across production environments and partner closely with clients and internal teams to maintain seamless service delivery. This role will support Nasdaq Eqlipse Trading Nasdaqs next-generation marketplace technology platform designed to help exchanges and market operators run secure resilient and high-performance trading environments.

Youll thrive in this position if youre detail-oriented technically skilled and passionate about keeping global markets running smoothly in a fast-paced high-impact environment.

Key Responsibilities

• Monitor production systems in real time identify emerging issues and drive resolution to ensure platform uptime and performance.

• Support daily market operations including system startup and shutdown procedures application updates and recovery processes.

• Collaborate with clients network providers and internal teams to resolve connectivity and technical issues quickly and effectively.

• Maintain operational documentation and procedures that support continuous improvement and knowledge sharing across the team.

• Partner with engineering and development teams to address operational challenges and implement scalable solutions.

Required Qualifications

• Bachelors degree in Computer Science Information Systems or a related field or equivalent practical experience in technical or network operations.

• 3 years of experience in technical operations system administration or a related discipline.

• Strong proficiency in Linux environments including administration and troubleshooting.

• Solid understanding of networking fundamentals and the ability to diagnose and resolve connectivity-related issues.

• Clear communicator with strong problem-solving skills and the ability to perform effectively under pressure.

Preferred Qualifications

• Experience with Agile and DevOps methodologies.

• Experience with AWS or other cloud providers.

• Familiarity with scripting (Bash regex) and tools like GitLab Docker or Kubernetes.

• Certifications relevant to systems operations or infrastructure management.

This position will be located in Toronto and offers the opportunity for a hybrid work environment at least 3 days a week in-office subject to change providing flexibility and accessibility for qualified candidates.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives experiences and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

What We Offer

Were proud to offer a competitive rewards package that is meaningful recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaqs overall success.