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Platform Engineer, Infrastructure

Rootly

Job Location:

Toronto - Canada

Yearly Salary: CAD 500 - 500

Posted: 29 October 2026 (16 hours ago)

Application Deadline: 26 January 2027

Vacancies: 1 Vacancy

Department:

Engineering

Job Summary

About Rootly

At Rootly we are on a mission to be the go-to way companies respond when things go wrong helping every organization be more reliable. We do this by building an industry-leading incident management platform that allows companies around the world to consistently and quickly resolve incidents. We are not simply transforming an industry we are carving out a new multi-billion-dollar category ourselves and need incredible talent to achieve this ambitious goal together.

Customers love Rootly. Some of the fastest-growing companies around the world such as NVIDIA DoorDash Uber Canva Tripadvisor Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.

Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. Wed be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.

About the Role

As a Platform Engineer on Infrastructure youll share responsibility for everything Platform owns: our cloud infrastructure the reliability of the systems behind Rootly observability CI/CD and release tooling datastores cost efficiency and security hardening alongside our Security team.

Youll contribute to projects across those areas join existing projects as a second engineer to speed them up and spread knowledge take your turn on call and help keep the platform healthy day to day. Youll work with our platform engineering leader and build depth across the platform as the team grows.

What Youll Do

Make changes to Rootlys AWS infrastructure as code and keep it reviewable and safe to change.
Build credential rotation for databases Redis and application secrets in partnership with Security.
Tune alerting so it pages on customer impact not noise and help keep observability spend in check.
Take part in multi-region failover drills and help close the gaps they find.
Pick up platform work wherever its needed: CI fixes datastore runbooks small tools that remove toil.
Write runbooks and docs so the next engineer can handle the same problem without you.
Take part in on-call and retrospectives and turn what you learn into lasting fixes.

What Youll Need

We care about impact ownership and technical judgement. Degrees and big-name logos are not required. What matters is your ability to execute learn quickly and collaborate.

Minimum Qualifications

3 years building or running production systems including time in Platform SRE DevOps or Infrastructure work.
Hands-on experience with AWS and Terraform or OpenTofu.
Working knowledge of monitoring and alerting with Datadog or a similar tool.
Experience with on-call and incident response for a production service.
You write real code to solve infrastructure problems not shell scripts alone.
Curiosity across the stack: youre as happy debugging a CI pipeline as an IAM policy.
You ask for help early write things down and plan your work rather than relying on heroics.

Preferred Qualifications

Experience with infrastructure-as-code workflows and automation at scale.
Some time working in a Rails codebase.
Experience with Ruby and Go.

What Success Looks Like

By 6 to 12 months you will have:

Joined the on-call rotation and handled incidents with confidence.
Become a second engineer on projects that today depend on one person so they move faster and no longer stall when someone is out.
Shipped credential rotation for databases Redis and application secrets with our Security team.
Reduced alert noise so pages map to real customer impact.
Left behind runbooks and docs that other engineers use.

Our Tech Stack

Backend: Ruby on Rails PostgreSQL OpenSearch Redis Sidekiq AWS Lambda ECS Kafka DynamoDB.
Frontend: Turbo Stimulus ViewComponents.
Infrastructure: AWS Terraform (IaC) Datadog.

Why Rootly

Were not just another startup. Were building something category-defining and want teammates who crave ownership love solving hard problems and thrive in a high-bar high-impact environment.

Heres what you can expect when you join Rootly:

Competitive compensation and early equity in a fast-growing venture-backed company.
Comprehensive medical dental and vision coverage.
3 weeks of vacation plus unlimited sick and mental health days and a company-wide end-of-year shutdown to recharge.
$500 stipend for home office setup.
Unlimited token usage and access to AI tools.
A fast-moving high-impact environment where your leadership and ideas directly shape the future of the company.

This is a newly created vacancy.

As we build out the team we may use AI to support parts of our interview process like reviewing assessments but its a tool that helps our people not a substitute for their judgement.

If this sounds like the kind of challenge and opportunity youre looking for apply now and lets build something great together.

Accommodations are available on request at any stage of our recruitment process. Contact and we will work with you to meet your needs confidentially.

Rootly is an equal opportunity employer. We do not discriminate on the basis of race ancestry place of origin colour ethnic origin citizenship creed sex sexual orientation gender identity gender expression age record of offences marital status family status disability or any other ground protected by the Ontario Human Rights Code or applicable law.

Required Experience:

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