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Physical Retail Coordinator
Job Location:
Yearly Salary:
Posted:
7 August 2026 (6 hours ago)
Posted:
Application Deadline:
4 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Hi there were Article. Since 2013 we have been redefining the furniture industry one sofa at a time. Its not easy it requires solving challenging meaningful problems. This is where you come in. As our Physical Retail Coordinator youll be the operational engine and organizational hub for our Brick & Mortar leadership team ensuring our growing network of stores is informed connected and operating seamlessly.
Why We Need You
In our (BAM) Brick and Mortar department we need a proactive highly organized and detail-obsessed coordinator to manage store communications format polished documentation and keep cross-functional projects on schedule. This fits into our larger need to scale our physical retail presence efficiently ensuring that as our store network grows our teams have the clear messaging standardized SOPs and operational resources they need to deliver exceptional customer experiences.
Within your first few months youd take full ownership of our weekly retail store communications bring structure and immaculate formatting to our shared operational drives and manage the administrative logistics behind store assets like swatches and promotional a year youll be proud to say youve optimized how our HQ team and store managers interactbuilding smooth reliable systems that allow our retail footprint to scale without missing a beat.
Why Article
As a Particle (people of Article) you will have a high level of autonomy to solve challenging meaningful problems the best way you can. That means youre trusted to explore solutions you believe will work best (youre the expert after all). Youll do all this while growing your skills within a company that is redefining the furniture industry.
About the Retail Operations Team
Youll be joining a dynamic collaborative and extroverted HQ team that works hard supports one another and stays closely connected. Reporting to our Senior Manager of Retail Operations youll work side-by-side with our operations leads visual merchandisers and store managers. Youll be the central heartbeat of the departmentthe person everyone relies on to bring order to chaos keep deadlines on track and bridge the gap between HQ strategy and store execution.
We are a hybrid team youll be in our Vancouver office 3 days per week (your choice of Tuesday Wednesday and Thursday to align with team collaboration days).
What Youll Do:
Youll be part of the HQ (BAM) team working closely with our leadership and specialist rolesincluding our Senior Manager of Retail Operations Store Designer New Store Opening Manager Retail Construction Manager and Store Managers across North America.
Specifically you will:
Specifically you will:
- Own all retail store communications writing organizing and distributing timely operational updates announcements and QA holds so store teams always know what to execute.
- Build and distribute weekly business reports synthesizing sales performance KPIs customer insights and operational priorities into clear actionable updates.
- Format and elevate team documentation taking raw inputs and creating beautifully formatted professional SOPs retail playbooks and slideshow presentations.
- Coordinate operational programs and materials managing vendor purchase orders logistics for sales events and keeping store assets (like custom swatch programs and product hangtags) fully replenished.
- Keep the department running on schedule managing operational calendars tracking project milestones and proactively following up on action items.
- Manage the Brick & Mortar shared drive championing immaculate version control file organization and template consistency across the department.
- Organize events and meetings coordinating department gatherings store leadership meetings team celebrations and onboarding itineraries.
- Build strong store connections spending occasional time in-store (e.g. spending a few hours at our local Strathcona store) to deeply understand how HQ communications directly impact retail teams on the sales floor.
Who You Are:
- Exceptionally Organized: You naturally create order from chaos. You rely on tools (calendars project trackers detailed lists) to manage multiple moving parts with total accuracy and high standards.
- An Eagle Eye for Detail: You catch the inconsistencies others misswhether its a broken link a formatting mismatch or a rogue font in a presentation slides deck. You take genuine pride in delivering polished work.
- Quietly Confident & Articulate: Youre adaptable speak up when something doesnt look right and feel comfortable sharing direction with store managers and cross-functional partners.
- A Proactive Problem Solver: You anticipate administrative bottlenecks before they happen and step up to solve them independently.
- A Systems Builder: You love helping others succeed behind the scenes and find satisfaction in building smooth repeatable administrative processes.
- Tech & Tools Savvy: You have advanced proficiency in Google Workspace (Docs Sheets Slides Drive) and are comfortable with project management software (like Wrike Asana or ).
- Accountable & Resilient: High standards matter to you. When things dont go as planned you own it adapt quickly and focus on the solution.
- Experienced: You have 2 years of administrative project coordination executive support or operations experience. (Retail operations experience is a nice bonus but strong administrative muscle and organization are what matter most!).
- Legally able to work in Canada (up to FULL TIME HOURS year-round/ no Student VISA).
- Completion of criminal background check.
Perks & Benefits
Wealth:
- The salary range is $60000 to $65000
- Starting salary is determined by your transferable skills knowledge work experience and the hiring teams budget which is based on business needs market compensation data and internal equity
- We believe in Winning Together. When Article hits its annual financial goals eligible employees will receive a cash bonus
- 4% RRSP matched contributions through Wealthsimple
Life:
- 15 days of vacation*
- 1 extra day off (Inclusion and Diversity Day)
- 6 well-being (sick) days
- Hybrid work: 3 days a week in the office
- Work remotely (anywhere in the world) for up to 3 weeks
Total Health:
- Excellent extended health dental and vision benefits
- $1000 health/lifestyle spending account* for your total physical and mental well-being
- TELUS Health App
- Mental Health Assistance/Counseling
- Virtual medical appointments
Office Space:
- The Article HQ is a converted warehouse with an open accessible layout and no offices (even for our founders)
- Work from your desk an Article sofa collaboration spaces or a private meeting room
- Standup desks can be requested too
- Our kitchens are stocked with salty sweet and healthy snacks & all the premium coffees and teas to keep you buzzing
- Onsite fitness equipment with showers and towel service
- Pickleball badminton and table tennis matches happen from very competitive to very casual
- A dog-friendly office - well-socialized pups are welcome
Getting here:
- Free street parking (first come first serve; no reserved spots for senior leaders)
- Indoor secure bike storage with change rooms and showers
- 20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations
Extra:
- 45% discount on our entire product range (15% for friends and family)
*Prorated
Required Experience:
IC
