Personal Lines Insurance Specialist

• Service on-going client needs advise on insurance matters conduct needs assessment recommend solutions answer inquiries conduct care calls and process renewals endorsements cancellations.
• Sell new policies/write new business to existing or new clients retain existing book of business.
• Ensure that all new business quotes/policies are accurately recorded on the most current new business report including lead information.
• Prepare documentation for insurers complete applications for clients issue insurance certificates process changes and review renewals.
• Attend product knowledge seminars as directed by the Personal Lines Manager and Business Unit.
• Promote London Drugs in the community as a place to shop and a place to work.
• Ensure quality and service levels are maintained to Company standards.
• Ensure license is maintained in good standing and all necessary continuing education credits are obtained.

• Excellent communication and telephone skills.
• Strong selling skills.
• Highly organized and able to multitask effectively and work under changing priorities.
• A level I II or III general insurance license
• Solid understanding of home auto and general insurance products
• Ability to work with a sense of urgency.
• Attention to accuracy on all documentation.
• Able to use good judgment and reasonable care when dealing with customers confidential information and sensitive situations.

• Employee Discount Program
• Ongoing In-House Training & Education Courses
• Employee Family Assistance Program
• Employee Recognition Program

London Drugs is 100% Canadian owned and is focused on local customers satisfaction. Across Alberta Saskatchewan Manitoba and British Columbia London Drugs 79 stores employ more than 8000 staff dedicated to providing our customers with a superior shopping experience.

We are committed to making a positive impact on the world and the communities we operate in. From responsible sourcing packaging take-back and in-store recycling centres we invest in making our practices more environmentally sound and continue to look for better greener ways to do business.

We believe our employees are our greatest asset and we are committed to fostering a vibrant and inclusive workplace where every team member can thrive. Our supportive culture encourages creativity and collaboration allowing you to make a meaningful impact on our customers experiences. Together we celebrate diversity innovation and a shared passion for delivering exceptional service making London Drugs not just a place to work but a place to grow and succeed.