People & Culture Program Advisor

ABOUT US
At FortisAlberta we invest in our greatest resource our people. As Albertas largest electricity distribution provider we are positioned for growth. Each day FortisAlberta employees strive to exceed customer expectations while maintaining a focus on our commitment to safety.

APPLICATION DEADLINE: October 12 2026
TITLE: People & Culture Program Advisor (E26-186)
DEPARTMENT: Human Resources
WORK LOCATION/OFFICE: Calgary
STATUS: 01 Full Time - Salaried
NUMBER OF HIRES:1

FortisAlberta is seeking a detail-oriented and service-focused People & Culture Program Advisor to support a variety of programs that contribute to the employee experience.

In this role you will work across pension benefits disability management HR systems and workforce reporting while helping employees and leaders navigate important processes throughout the employee lifecycle.

If you enjoy working with people systems and data and are motivated by finding ways to improve how HR services are delivered this is an opportunity to develop broad experience across People & Culture!

Job Description:
Support the administration of People & Culture programs including pension benefits disability management HR systems and workforce reporting.
Process employee enrollments life events leaves retirements terminations and other employee lifecycle transactions accurately and on time.
Respond to employee and leader inquiries regarding program eligibility processes forms and timelines.
Coordinate with payroll finance vendors benefit carriers pension providers disability providers and People & Culture partners to resolve issues.
Support disability management processes including claim tracking documentation accommodations return-to-work activities and reporting.
Complete data audits reconciliations validation and corrections to maintain accurate employee and system information.
Prepare workforce reports dashboards summaries correspondence and tracking information to support program administration and decision-making.
Support HR system troubleshooting testing enhancements documentation training materials and user support.
Identify process gaps recurring issues and opportunities to improve program administration reporting and employee service.
Participate in special projects and contribute to broader departmental and organizational initiatives.

Qualifications:
Diploma or degree in Human Resources Business Administration Disability Management Information Systems or a related discipline.
Three to five years of related experience in human resources program administration benefits pension disability management HR systems payroll coordination or workforce data; an equivalent combination of education and experience may be considered.
Previous experience working with HRIS systems such as SAP and Success Factors is a large asset.
Experience working in a unionized or regulated environment particularly within the electrical utility industry is considered an asset.
Strong analytical and attention-to-detail skills including experience reviewing data completing reconciliations and preparing reports.
Strong customer service and communication skills with the ability to provide professional and confidential support to employees leaders vendors and internal partners.
Strong organizational skills with the ability to manage competing priorities deadlines and detailed documentation.

Important:
Permanent full-time role.
Monday Friday schedule.
Hybrid role with opportunity to work 2 days per week from home.
Based out of our Calgary office location.
This role will be moving to our Airdrie office location in 2027.

TO APPLY TO THIS POSITION: Please submit your resume via the button below: Apply

We thank all applicants for their interest however only those candidates to be considered for an interview will be contacted.

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