Pension and Benefits Administrator

• Communicate and coordinate with members employers union representatives actuaries auditors custodians and any other third-party representative regarding benefit entitlements data administration procedures and interpretations of plan provisions.

• Maintain up-to-date records for members and clients.

• Determine entitlements on death disability retirement termination and marriage breakdown in accordance with specific Plan provisions government legislation requirements and current service standards.

• Authorize payment of benefit entitlements.

• Work with senior members of the team during the peer review process.

• Participate in the preparation of client administration reports if applicable.

• Identify process improvements and work with the team to implement new procedures.

• Receive and respond to plan inquiries and requests from clients received via telephone mail email or other means.

• Participate in other duties and projects as assigned.

Key Contacts/Relationships External and Internal:

• Reports directly to the Supervisor of Administration.

• Works collaboratively within the Benefit and Pension Department and across other administrative teams (Benefits Disability etc.) to provide excellent customer service.

• Communicates and coordinates with managers supervisors clients members Plan Actuaries Plan Auditors lawyers unions employers and other third-party representatives.

• Responds directly to plan participants members spouses and beneficiaries regarding pension entitlements and plan information.

• Completion of post-secondary education in Business Administration Finance or Accounting. (A Bachelors degree in Business Administration or Mathematics is preferred).

• 2 years of professional experience in pension administration or pension analysis.

• Completion of an RPA CEBS or GBA designation would be considered an asset.

• Knowledge of Employee Benefits and Pension legislation.

• Familiarity with pension and benefits calculations actuarial terminology valuation report preparation data reconciliations and related processes.

• Intermediate MS Word and MS Excel skills.

• Strong mathematical and analytical abilities with exceptional attention to detail.

• Strong organizational time management and accountability skills with a proven ability to manage priorities effectively.

• Excellent written and verbal communication skills. French language skills are considered an asset.

McAteer provides third-party advisory and administration services for over 200000 plan members and beneficiaries. We are authorized claims payors for several major insurance companies; we provide administration services to plans that are local provincial and national in scope.

Providing an inclusive accessible environment where all employees and clients feel valued respected and supported is something were committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to

The hourly wage for this position is up to $35.35.

The actual hourly wage will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are selected to move forward in our recruitment process the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.