Parts Clerk

KEY RESPONSABILITIESAnswering phone calls responding to emails to assist customers with spare parts quotes Order entry Purchase orders and Invoices and assist with monthly selection following customers Sales and Spare parts with inventory management and stock replenishment. Keep ERP records up to date (customers contact information etc.).Provide excellent customer current on new products and upgrading equipment retrofits and parts knowledgeLearn our ERP knowledge of our products and regularly with head office and accounting to track customer continuous process and manage discrepancies with suppliers and the logistics of importation of parts and stock responsibilities may be given from -secondary education in Business Mechanical or Technical studies required.13 years of experience in a parts warehouse or customer service role (HVAC or mechanical industry experience preferred).Customer-focused reliable and able to work both independently and as part of a -oriented with the ability to maintain accurate to work in a sometimes fast-paced environment and handle multiple tasks phone etiquette and communication in basic in the use of Microsoft Office specifically Microsoft Excel Adobe Acrobat and other computer software. Experience using ERP systems (such as SAP) is an to lift and carry up to 50 lbs within a Warehouse SKILLSStrong interest in sales and excellent customer service organizational analytical and synthesis and judgment and concern for a job well interpersonal and communication OF EMPLOYMENT Full time (weekdays)37.5 hours per weekFlexible schedule between 7 a.m. and 5 : full medical and dentalGroup RRSP planContinuing education