Parts and Service Advisor Sudbury Mitsubishi

Now Hiring: Parts & Service Advisor Be the Link Between Customers and the Shop Deliver 5-Star Service and Keep the Wheels Turning Smoothly!

Deliver Exceptional Service Every Step of the Way!

Were looking for a driven and customer-focused Parts and Service Advisor to join our high-performing dealership team! In this dual-role position youll be the face of our service departmentguiding customers through repairs and maintenance while ensuring the right parts are always in play.

At the 401 Group of Companies we want to focus on not who you are but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers trendsetters creators do-ers catalysts go-getters and influential leaders in all aspects of who they aspire to be daily.

Hours: Monday to Friday 8:00am to 5:00pm

Location: 2100 Kingsway Drive Sudbury

Compensation: $45000 - $55000 per year

What You Will Be Doing:

• Assist clients in the parts store
• Ascertain auto services by listening to customers description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
• Check in customer RVs with inspection sheet write ROs with customers ensuring all work requested is captured with a customer sign off and Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
• Develop estimates by costing materials supplies and labour; calculating customers payment including deductibles
• Prepare repair orders (RO) by describing symptoms problems and causes discovered as well as repairs and services required; obtaining approval signatures; entering RO into service database system
  
• Provide Parts or the Auto and RV Techs for ROs.
• Desire and capability to assist happy clients to obtain the right products
• Ability to perform parts inventory audits
• Work without constant supervision
• Follow all Health and Safety guidelines
• Other duties as assigned

What You Bring to the Table:

• High school education or equivalent
• Understanding of automotive parts
• Strong communication skills
• Ability to work in a fast-paced environment
• Friendly attitude
• Above-average technical knowledge
• Valid G Drivers License and acceptable driving record
• Experience using labour time guides
• Experience quoting parts from multiple sources (both OEM and Aftermarket)
• Excellent time management
• Ability to work under pressure and follow strict timelines
• Mechanical knowledge
  

So why work for us

• The 401 Group of Companies is privately owned and 100% Canadian
• 40 State-of-the-art facilities including a Google-like call centre and an 80000 sq. ft. centralized service Hub
• A fun fast-paced and high-energy work environment with exciting initiatives and rewarding perks.
• Personalized coaching mentoring and training focused on both individual growth and team success.
• Empowering you to grow with meaningful career path planning and advancement opportunities.
• Health & wellness benefit enrollment opportunities
• Employee referral bonus opportunities
• Enjoy exclusive employee pricing on automotive parts and service along with a special discount at the Blackshop.
• Perkopolis Enrollment
• On-site Parking

The 401 Group of Companies is proud to be recognized as one of Canadas fastest growing Elite Business Management Groups offering a full line of automotive recreational vehicle powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge Ontario. Our brands include but arent limited to Kia Mitsubishi Volkswagen Hyundai Subaru Honda Nissan Toyota Chrysler Jeep Dodge Ram Buick GMC Yamaha 401 Auto Financing CampMart and Grand River Boats.

If you have a growth mindset like us wed love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation please contact HR or

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications we receive we are unable to confirm the receipt of individual applications or resumes.

Required Experience:

Junior IC