Parts Advisor Lexus Northshore

Jim Pattison Lexus Northshore is looking for a customer-focused detail-oriented and dependable Parts Advisor to be the welcoming face of the Parts Department. This opportunity is open to candidates with previous automotive parts experience as well as individuals who are eager to learn and build a career in an automotive parts department. As the primary point of contact for Parts customers youll play a key role in creating a positive and enjoyable experience for every customer. Youll take pride in delivering exceptional service staying organized accurately identifying and sourcing parts and ensuring every interaction reflects our commitment to providing a premium customer : This is a full-time permanent role of 40 hours per week. During the training period the schedule will be Monday to Friday 8:30 a.m. to 5:00 p.m. Upon successful completion of training the regular schedule will be Tuesday to Friday 7:30 a.m. to 4:00 p.m. and Saturdays 9:00 a.m. to 5:00 Range: $55000 to 65000 depending on experience. This role reports to the Fixed Operations Manager of the in the LifeGreet customers professionally and assist with all parts inquiries in person over the phone and via emailAccurately identify locate and source automotive parts using dealership systems and manufacturer cataloguesProvide quotes availability and delivery timelines for parts to both retail customers and internal service techniciansProcess parts orders invoices returns and special orders in accordance with dealership proceduresReceive unpack label and stock incoming parts shipments while maintaining accurate inventory recordsPick and stage parts for the service department in a timely and organized mannerMaintain an organized clean and efficient parts department and storage areaCommunicate effectively with technicians service advisors and suppliers to ensure smooth workflow and timely repairsAssist in monitoring and managing parts inventory levels and report discrepancies or shortagesEnsure all customer and company information is handled with confidentiality and professionalismContribute to a positive team-oriented environment within the dealershipPerform other duties as assignedWhat Were Looking ForPrevious experience in an automotive parts department or dealership environment is a strong assetKnowledge of automotive parts and systems is highly preferredStrong customer service skills with a professional friendly and helpful attitudeExcellent attention to detail and accuracy in handling orders and inventoryStrong organizational and time management skills with the ability to multitask in a fast-paced environmentComfortable using computer systems parts catalogues and dealership management softwareReliable punctual and team-oriented with a strong work ethicStrong communication skills and ability to work collaboratively with technicians and service staffThis is a moderately physical role that requires:Frequent standing and walking throughout the parts department and dealershipRegular lifting carrying and moving of automotive parts and supplies (up to 50 lbs)Reaching bending and shelving inventory itemsExtended periods working at a computer and parts counterOccasional use of equipment such as parts carts or pallet jacksWorking in a fast-paced automotive environment with occasional exposure to garage and warehouse conditionsWhat We OfferCompetitive wagesComprehensive benefits package including health dental and insuranceUnlimited opportunities for advancement growth and developmentManufacturer led training opportunitiesAccess to exclusive corporate discount programsRecognition and rewards programsA great team atmosphere and a positive supportive working environmentHow to ApplyIf this sounds like a great fit please apply with your resume today!Visit our Careers Page to explore more opportunities: role requires successful candidates to submit a satisfactory Drivers thank all applicants for their interest; however only those selected for interviews will be are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process please contact us at