Part-Time Count Team Attendant-PET

Thisposition isresponsible forthe counting and movement of cash assets from the gaming floor.Underthesupervisionofthe Operations Manager or Count Supervisor this role contributes to a safe and welcoming work environment for all employees. Ensures adherence to all policies and procedures.and positively contributes to an entrepreneurial culture that is nimble energized growth oriented to self motivateandleadbyexample. Aboveallelsemustbealignedwith and promoteShorelinesCasinoscultureandphilosophyofcreatinga greatmemorableexperienceforourguests and colleagues.

Primary Responsibilities

• Exceeds guest expectations by providing outstanding customer service.
• Helps create an engaged work environment by choosing positivity and fun recognizing excellent peer performance and by caring about and supporting our colleagues every day
• Participates in the implementation of the departmental strategic plans.
• Counts bills coins and cash equivalents
• Organizes and secures storage of count carts drop boxes drop buckets and bill cartridges for count pulls
• Pulling drop boxes out of slot machines and replacing with new drop boxes
• Monitors and reports all discrepancies and suspicious cash activities
• verifies and reconciles before and after counts
• Bags bundles secures and transports counts
• Provides information for reporting purposes
• Communicates effectively with all appropriate operational departments
• Develops and cultivates strong workingrelationshipswithall stakeholders: guestsownershipregulatorybodiesandemployees
• Contributes toward workplace health safety and wellness initiatives.
• Anticipates operational and service issues before they escalate trouble-shoots and resolves guest concerns before they are complaints.
• Performsotherdutiesasassignedordirected and assist other co-workers as needed

• People-focused and committed to service excellence

• Proactive and solution-oriented with a drive to succeed

• High school diploma required

• Customer service skills

• Strong mathematical skills

• Strong verbal and written communication skills

• Second language an asset

• Ability to be adaptable and flexible with work schedule

• Required lifting up to 50 pounds and pushing a cart up to 250 pounds

• Ability to obtain and maintain registration as a Gaming Assistant with the Alcohol and Gaming Commission of Ontario