Oracle NetSuite Customer Success Associate Consultant Toronto January 2027

Visa sponsorship is not available for this role. For clarity purposes this means that Oracle is not in a position now or in the future to offer US immigration sponsorship. This includes but is not limited to support of H-1B TN O-1 green card or F-1 e.g. EAD OPT CPT I-20 F-1 visa stamp etc.

As a Customer Success Associate Consultant you will participate in the Customer Success Associate Development Program (CSADP) an immersive development experience that combines structured learning hands-on practice coaching and customer exposure. The program builds enhanced communication skills practical NetSuite expertise business acumen consulting methodology/process discipline AI fluency and trusted-advisor skills so you can move beyond system configuration to help customers make better decisions adopt solutions faster and achieve stronger outcomes. Successful associates learn to structure ambiguity generate solutions challenge assumptions build trust and guide customers through transformation.

What You Will Do
Deliver high-quality NetSuite implementations by applying industry-specific business processes practical AI fluency credible domain expertise and human-centered consulting excellence.
Engage customers with curiosity and empathy to understand their goals ask thoughtful discovery questions and translate business needs into practical NetSuite solutions.
Support solution design configuration testing documentation adoption and post-go-live improvement activities across a variety of customers and industries.
Communicate recommendations and next steps clearly to customer stakeholders including finance operations technology and end-user teams.
Use data structured problem-solving and sound judgment to navigate ambiguity test assumptions and improve project outcomes.
Collaborate across teams seek and act on feedback and consistently deliver a high standard of service professionalism and follow-through.
Work toward defined quality customer satisfaction utilization and development goals while continuously strengthening your consulting capabilities.

What We Offer
Comprehensive onboarding and development focused on NetSuite consulting excellence business-domain knowledge AI fluency and customer advisory skills.
Ongoing mentorship coaching and access to a global network of customer success industry product and technology experts.
Exposure to multiple customers industries and business challenges that accelerate learning and career growth.
Clear pathways to expand your expertise and progress into consulting customer success industry and leadership roles.
Competitive compensation comprehensive benefits and an inclusive environment where different experiences and perspectives are valued.

Who You Are
A recent graduate with a bachelors degree. Preferred fields include Information or Computer Science Business Administration Economics MIS Accounting or Accounting Information Systems Business Technology Management Data Science or another discipline that demonstrates strong analytical and business foundations and a passion for launching a consulting career.
Deeply curious with a genuine desire to understand how businesses work and a track record of exploring ideas industries cultures or experiences beyond the expected path.
Resilient and resourceful demonstrating grit ownership and the ability to recover learn and keep moving when work is difficult or ambiguous.
Customer-centered and service-minded with the judgment warmth and attention to detail needed to create an exceptional human experience.
A growth-minded lifelong learner who actively seeks feedback reflects on results and continuously improves.
An analytical and critical thinker who can combine quantitative evidence qualitative insight and practical business judgment.
A clear confident communicator who listens actively builds trust and adapts messages for different audiences.
Collaborative and inclusive able to contribute your own perspective while valuing different backgrounds experiences and ways of thinking.
Comfortable managing multiple priorities in a fast-paced environment and adapting as customer needs technology and business conditions change.
Able to demonstrate innovation through academic work internships employment personal projects or meaningful use of AI and emerging technology.
Motivated to build a consulting career and help customers adopt NetSuite improve their processes and achieve measurable business outcomes.