Opportunities SAP Product Lead, HRPayroll (Computer Services Office 4)

At CSDS we prioritize peopleboth within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible reliable digital solutions centered around user needs.

In todays tech-driven world CSDS empowers government departments with essential digital solutions to meet Nova Scotians expectations. As a trusted partner across government we enable departments to fulfill their mandates with secure user-friendly services. From healthcare and education to public safety we collaborate to transform how services are designed and delivered.

We dont just implement technology; we modernize outdated systems and reimagine processes. Our agile data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotias evolving needs.

Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms youll play a key role in building a more inclusive responsive government for Nova Scotians.

Together were setting new standards for digital public service delivering resilient solutions that meet todays needsand anticipate tomorrows challenges.

Reporting to the SAP Product Manager the SAP Product Lead supports both the ongoing operation and modernization of the Provinces SAP HCM Payroll and SuccessFactors landscapes. The role provides product leadership for reliable day-to-day service delivery continuous improvement and the design and implementation of modern cloud-based solutions. The Product Lead works closely with business stakeholders operational support teams project teams implementation partners and technical specialists to manage product priorities throughout the steady-state and project lifecycles. The position supports service continuity to deliver modernization outcomes aligned with business needs.

Primary Accountabilities include:

• Participate in business transformation and cloud adoption initiatives including the implementation of SAP SuccessFactors and related workforce management solutions while supporting continuity of existing solutions.
• Provide product support across project and operational lifecycles including discovery requirements definition solution design configuration validation testing cutover deployment stabilization and operational support.
• Support business stakeholders and project teams in defining future-state processes and translating business needs into product requirements user stories acceptance criteria and implementation priorities.
• Manage and prioritize product backlogs across steady-state and modernization including enhancements service requests requirements design decisions defects dependencies risks issues and implementation deliverables.
• Coordinate business participation in project activities including migration integration testing payroll validation reconciliation and implementation-readiness activities.
• Support product governance roadmap development strategic planning stakeholder engagement and project decision-making to ensure modernization outcomes align with the Provinces priorities.
• Collaborate with implementation partners and internal teams to monitor deliverables resolve project issues manage risks and support organizational readiness.
  
  

To be successful in this role you will have a Bachelors degree in Business or Computer Science with a minimum of 5 years related experience; or graduated from a recognized Information Technology Program plus 5 years and 6 months experience; or an equivalent combination of training and experience.

• Experience supporting Human Resources and Payroll functions through business transformation enterprise technology implementation or modernization projects.
• Experience working with business stakeholders systems integrators vendors or external service providers to define priorities resolve issues and support decision-making
• Experience gathering analyzing documenting and validating business and system requirements.
• Experience managing project requirements product backlogs priorities risks issues dependencies and decisions.
• Experience supporting solution design business process transformation testing implementation and deployment activities.
• Knowledge of systems development lifecycle Agile delivery methodologies and IT service management principles.
• Demonstrated strength in problem-solving decision-making verbal and written communication and interpersonal skills with the ability to build effective working relationships with clients staff peers and management.
  
  

The following are assets to this position:

• Experience with SAP ERP S/4 HANA or SuccessFactors implementations.
• Proficiency in SAP technologies tools and methodologies including SAP HCM and SuccessFactors
• Experience with large-scale ERP or HR transformation programs.
• Strong proficiency in Microsoft Excel and MS Office Suite for data analysis reporting and presentation development
• Information Technology Infrastructure Library (ITIL) V3 Certification or a Business Analysis Certificate
• Knowledge of project management methodology ITIL processes Records/Information Management and IT Security policies and
• procedures in Government
  
  

We will assess the above qualifications and experience using tools such as assessments presentations interviews reference checks etc.

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Based on the employment status and union agreement the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan Health Dental Life Insurance General illness Short and Long Term Disability Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings click here: Benefits for government employees.

This is a TERM employment opportunity with anticipated end date of September 30 2029. The appointment status (term temporary or casual) is dependent on the start date of the successful candidate.

• Career development where you have access to career guidance tools resources and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued respected connected and tuned in we have forward-thinking policies and strategies
• Countless career paths
• A dynamic client-focused office environment where service excellence and teamwork are our focus.