Opportunities Manager, SaaS Solutions

At CSDS we prioritize peopleboth within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible reliable digital solutions centered around user needs.

In todays tech-driven world CSDS empowers government departments with essential digital solutions to meet Nova Scotians expectations. As a trusted partner across government we enable departments to fulfill their mandates with secure user-friendly services. From healthcare and education to public safety we collaborate to transform how services are designed and delivered.

We dont just implement technology; we modernize outdated systems and reimagine processes. Our agile data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotias evolving needs.

Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms youll play a key role in building a more inclusive responsive government for Nova Scotians.

Together were setting new standards for digital public service delivering resilient solutions that meet todays needsand anticipate tomorrows challenges.

As the Manager SaaS (Software-as-a-service) Solutions you provide leadership and direction to a team of IT professionals; delivering corporate and line of business application services to multiple departments agencies boards and commissions. You play a lead role in ensuring the partner departments plans and objectives are effectively supported by translating their requirements into appropriate information technology plans and application solutions. Aligning appropriate methodologies techniques and technologies to enable delivery of these solutions.

You will ensure correct processes resources technology components and decision structures are in place to deliver solutions that will meet new delivery approaches. You are expected to leverage innovation and corporate technological advancements to support the transformation of government services and internal operations. You will also ensure effective use of Supplier delivered services effective use of contracted services and compliance with Master Service Agreement (MSA) with SaaS Vendors.

Promoting a culture of teamwork you will ensure effective management of human resources by setting and evaluating performance targets promoting diversity and a healthy workplace while considering the vision strategic direction and annual plans for the department. You are also responsible for creating and promoting a culture where idea generation and innovation is valued and encouraged while still maintaining an excellent level of client service and compliance with Privacy and Security standards.

To be successful in this role you will have a university degree in a related field such as Computer Science Engineering or Business with several years of related progressive experience in Information Technology and supervision. An acceptable equivalent combination of education training and experience will be considered.

You are a critical thinker who provides innovative information technology solutions in a fast-paced environment who quickly adapts to competing priorities contentious issues and challenging deadlines. This position requires a high degree of problem-solving skills and requires you to deal effectively with problems that are broad in range. You must demonstrate a strong human resource management background including the ability to coach and develop staff; experience in leading change; and an ability to build cohesive effective partnerships and teams in a fast-paced environment.

Knowledge of information technology issues and public policies that may affect the information technology industry would be considered an asset.

Experience delivering SaaS products in a public sector context would be considered an asset.

IT Contract Management and IT Vendor Management experience is considered an asset

Required leadership competencies include decisiveness strategic orientation developing others team leadership self-awareness and personal impact effective interactive communication partnering and relationship building and intercultural and diversity proficiency.

We will assess the above qualifications and competencies using one or more of the following tools: written examination standardized tests oral presentations interview(s) and reference checks.

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Based on the employment status and union agreement the Government of Nova Scotia offers its employees a wide range of benefits such as aDefined Benefit Pension Plan Health Dental Life Insurance General illness Short and Long Term Disability Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings click here:Benefits for government employees.

This competition will be used to fill two vacancies including one permanent position and one two-year term opportunity. Candidates may be considered for either appointment based on operational requirements and business needs.

• Career Development where you have access to career guidance tools resources and ongoing training for every stage of your career
• Engaging workplace: our Employees feel valued respected connected and tuned in we have forward-thinking policies and strategies
• Countless career paths
• A dynamic client-focused office environment where service excellence and teamwork are our focus.