Opportunities Clerk 4

The Office of Addictions and Mental Health (OAMH) providesprovincial leadership strategic direction and policy oversight for mental health and addictions services in Nova Scotia with a clear mandate to advance timely equitable and universal access to care.

OAMH establishes system priorities develops policy and strategy and oversees the effective use of public investments to ensure accessible high-quality and evidence-informed services across the province. Central to its mandate is the planning funding and performance oversight of a comprehensive continuum of mental health and addictions services with a focus on ensuring that all Nova Scotians can access the care they need when and where they need it.

Working in close partnership with Nova Scotia Health IWK Health and community-based organizations OAMH supports the delivery of coordinated person-centred services spanning prevention early intervention treatment and recovery. The Office is responsible for advancing system integration monitoring performance and driving continuous improvement to strengthen access quality and outcomes.

Through collaboration with partners across government and sectors OAMH addresses the broader social determinants of health and advances a coordinated system-wide approach to achieving universal access and improving mental health and addictions outcomes for Nova Scotians.

Were looking for a highly organized and collaborative administrative professional to join the Office of Addictions and Mental Health as a Clerk 4. In this role youll play a key role in supporting important public services that impact individuals families and communities across Nova Scotia.

As a trusted partner to senior leadership and stakeholders you will help ensure timely highquality communications effective records management and the smooth coordination of legislated processes including support to the Involuntary Psychiatric Treatment Act (IPTA) Review Board. Your work will directly contribute to transparent responsive and accountable government services.

This is a great opportunity for someone who enjoys meaningful detailoriented work thrives in a fastpaced environment and values collaboration continuous improvement and service excellence. We are committed to creating a respectful inclusive workplace where diverse perspectives are welcomed and supported.

In this role you will:

• Lead and coordinate correspondence processes

- Manage and continuously improve a correspondence tracking system to ensure timely accurate and high quality responses

- Monitor service standards identify trends and recommend improvements

- Review and edit materials to ensure clarity consistency and professionalism

- Provide guidance and training to colleagues on correspondence practices

• Support records and information management

- Maintain and enhance records management programs in alignment with legislation and government standards

- Ensure secure handling classification and accessibility of sensitive information

- Coordinate and track Freedom of Information and Protection of Privacy (FOIPOP) requests in collaboration with partners

• Coordinate IPTA Review Board administration

- Manage intake processing and tracking of IPTA applications and case files within legislated timelines

- Coordinate hearings involving multiple stakeholders and ensure accurate documentation

- Maintain confidentiality and exercise sound judgment in a highly regulated environment

- Contribute to reporting data tracking and continuous process improvements

• Provide senior administrative and operational support

- Support budget tracking reporting and general office operations

- Coordinate committees maintain databases and improve administrative processes

- Collaborate with internal and external partners including senior leaders government departments and community stakeholders

We encourage you to apply if you bring a combination of the following skills and experience:

• 5 years Administrative experience in a complex fast paced environment ideally supporting senior leadership or working within government or a regulated setting
• Strong organizational skills with the ability to manage multiple priorities deadlines and competing demands
• Excellent written and verbal communication skills with a keen eye for detail and quality
• Experience working with records management systems tracking tools or databases
• Ability to handle sensitive and confidential information with professionalism discretion and sound judgment
• Proven ability to work independently as well as collaboratively within a team
• Strong problem solving skills and a focus on continuous improvement
  
  

Assets (not required):

• Experience with FOIPOP processes or privacy legislation
• Familiarity with records management standards (e.g. STAR/STOR)
• Experience supporting boards committees or quasi judicial processes
• French language skills
  
  

We will assess the above qualifications and experience using tools such as assessments presentations interviews reference checks etc.

Include but not limited to:

• 1 year business administration course plus 4 years related experience
• 4 year business degree plus 1 year related experience.
  
  

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Based on the employment status and union agreement the Government of Nova Scotia offers its employees a wide range of benefits such as aDefined Benefit Pension Plan Health Dental Life Insurance General illness Short and Long Term Disability Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings click here: Benefits for government employees.

• Normal work week is 35 hours/week 7 hours/day
• May be required to work overtime on occasion
  
  

• Career development where you have access to career guidance tools resources and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued respected connected and tuned in we have forward-thinking policies and strategies
• Countless career paths
• A Dynamic client-focused office environment where service excellence and teamwork are our focus.