Operations Manager

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge qualifications and experience for the the normal course employees will be hired transferred or promoted between the minimum and midpoint of the salary range for a job.

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.

This position is in-person fully onsite at a UBC location.

At UBC we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research innovation and learning for all faculty staff and students. Our commitment to employment equity helps achieve inclusion and fairness brings rich diversity to UBC as a workplace and creates the necessary conditions for a rewarding career.

Job Summary
The Operations Manager is responsible for the overall delivery of Deans Office administration and Faculty operations in support of the Facultys academic research and administrative priorities. The role leads operational projects and continuous improvement initiatives developing policies procedures and service standards that enhance the effective delivery of administrative facility and workplace services. Working collaboratively with faculty staff university service units and external partners the Operations Manager supports the delivery of facilities space safety and event operations across the Faculty. The role also serves as the Faculty Safety Coordinator and Building Emergency Warden providing leadership for health safety security and emergency management programs.

Organizational Status
Reports to the Associate Director Operations and Administration and receives broad direction from the Deans and Associate Deans. Works closely with the department administrators faculty staff students Building Operations Campus Security Workplace Health Services Information Technology and other university partners.

Work Performed

Operational Leadership & Deans Office Administration

• Manages the delivery of the Deans Office operations including administrative services workplace practices procurement vendor relationships and office resources.
• Establishes policies procedures and service delivery standards for workplace practices administrative services events operations and external activities.
• Leads operational projects and initiatives that support Faculty priorities by determining scope allocation of resources and overseeing implementation
• Provides operational support to the Deans Office leadership team managing executive administrative functions and serving as the designated alternate to the Executive Coordinator.
• Participates on committees working groups and special projects as required
  

Facility Operations

• Oversees faculty-wide facility operations including space planning renovations maintenance relocations asset management building access and workplace operations.
• Manages facility management systems to support planning space utilization asset stewardship and operational decision-making.
• Oversees the Facultys safety security and emergency management programs coordinating with university service units Campus Security Emergency Management and external contractors to facility operations.

Events & Faculty Engagement

• Plans designs and delivers Faculty-wide events conferences ceremonies retreats and executive functions determining event scope operational requirements resource allocation and delivery strategies
• Manages event operations including budgets contracts vendor relationships logistics travel technical services and related resources to ensure successful delivery.

• Develops and implements Faculty-wide employee engagement recognition wellness and community-building initiatives that support Faculty culture and priorities.

Consequence of Error/Judgement
Exercises significant independent judgment in operational planning facilities management workplace safety space allocation executive support and event management. Decisions directly affect the continuity of Faculty operations regulatory compliance financial stewardship workplace safety and the reputation of the Deans Office. Errors may result in operational disruption financial loss compliance issues safety risks or reputational impact.

Supervision Received
Reports to the Associate Director Operations and Administration and works with considerable independence within established strategic and operational objectives. Performance is evaluated based on achievement of operational goals service quality and effective management of Faculty operations.

Supervision Given
As required recruits hires supervises temporary casual student or contract appointments supporting Faculty events projects and operational initiatives.

Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of two years of related experience or the equivalent combination of education and experience.
- Willingness to respect diverse perspectives including perspectives in conflict with ones own

- Demonstrates a commitment to enhancing ones own awareness knowledge and skills related to equity diversity and inclusion

Preferred Qualifications

• Demonstrated leadership in operations facilities management workplace safety and administrative services.
• Experience managing executive operations travel coordination and high-profile events.
• Knowledge of occupational health and safety legislation emergency management facilities operations and building access systems.
• Demonstrated experience leading renovation space planning and operational improvement projects.
• Strong project management analytical organizational and communication skills.
• Proven ability to manage multiple priorities exercise sound judgment maintain confidentiality and build effective relationships with senior leaders and diverse stakeholders.
• Demonstrated commitment to service excellence collaboration equity diversity inclusion accessibility and Indigenous engagement.