Operations Analyst II Western Field Auditor (ATHN461)

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

TD Auto Finance (TDAF) is part of TD Business Banking and provides automotive financing solutions to customers and dealer partners across Canada. TDAF Commercial supports floor plan and lease financing for automotive dealerships through collaboration across Commercial Sales Commercial Credit and Commercial Operations.

The Commercial Operations Audit team conducts physical floorplan inventory and administrative audits to validate collateral and support effective portfolio oversight. The team works with dealership clients internal partners and third-party audit vendors to deliver accurate timely and well-documented audit outcomes.

Job Description

Reporting to the Audit Manager the Field Auditor Western Canada conducts on-site dealership audits across Western Canada territory (including but not limited to BC AB SK and MB) including physical inventory counts and administrative reviews. The role verifies collateral documents audit findings identifies potential risk indicators and escalates concerns in a timely manner.

This role is well suited to a detail-oriented independent professional who is comfortable with regional travel and can balance strong dealer relationships with sound audit discipline.

Key Accountabilities

• Conduct inventory counts and administrative audits across Western Canada including British Columbia Alberta Saskatchewan Manitoba and other locations as required.
• Complete scheduled unscheduled high-risk inventory watch takeover and time-sensitive audits within required frequency rotation and service expectations.
• Prioritize regional audit activity using sound judgment with focus on higher-risk dealers complex dealer groups large inventories and locations where direct TD field oversight provides added value.
• Review and verify dealer records related to sold missing damaged or not-seen units identify unauthorized locations or irregularities and escalate concerns to appropriate internal partners.
• Accurately capture audit results supporting documentation photos findings and commentary ensuring audit files are complete timely and ready for review.
• When required support office-based audit activities including reviewing audit results and following up with dealership contacts by email to collect payoffs or supporting documentation.
• Maintain an accurate monthly Western Canada audit schedule and optimize regional travel by grouping audits geographically pairing smaller audits where appropriate and applying prudent cost management.
• Build and maintain professional relationships with dealer clients Commercial Sales Commercial Credit internal operations partners and third-party audit vendors including Douglas Guardian / Quiktrak field representatives.
• Support audit quality by documenting discrepancies sharing regional observations and providing feedback to support consistent audit execution.
• Participate in training cross-training knowledge sharing and process improvement initiatives that support business continuity regional audit readiness and operational excellence.

Job Requirements

Education & Experience

• Bachelors degree preferred and/or relevant experience in automotive finance wholesale floor plan financing audit banking operations risk management or a related field.
• Experience conducting inventory audits collateral inspections dealership reviews or similar field-based operational activities is an asset.
• Knowledge of floor plan financing dealership operations vehicle inventory processes and audit documentation requirements is preferred.
• Experience supporting geographically dispersed territories field-based work or regional travel planning is an asset.
• Experience with Wholesale Finance System (WFS) HOST audit platforms handheld audit tools LaserFiche Excel Word and document management tools is an asset.

Other Information

• Strong analytical and observational skills with the ability to identify discrepancies ask effective questions and assess potential concerns.
• Excellent verbal and written communication skills including the ability to document audit findings clearly and communicate professionally with dealers and internal partners.
• Strong organizational and time management skills with the ability to work independently manage regional travel prioritize audit activity and meet required timelines in a fast-paced environment.
• High attention to detail and sound judgment with the ability to maintain confidentiality and escalate issues quickly through appropriate channels.
• Ability to perform office-based audit support tasks when required including reviewing audit results validating follow-up items tracking outstanding payoffs or supporting information and ensuring documentation is complete and accurate.
• Proficiency with audit systems email Excel Word and document management tools to track follow-ups maintain clear records and support timely resolution of audit exceptions.
• Customer-focused and relationship-oriented with the ability to build trust and maintain professionalism in all dealer and partner interactions.
• Flexible and adaptable with the ability to support changing priorities urgent audit requests seasonal travel considerations and evolving operational requirements.
• Ability and willingness to travel regularly across Western Canada (AB BC SK and MB) including frequent day travel overnight travel and occasional travel outside Western provinces as required.
• Valid drivers license and access to reliable transportation are required.
• Proximity to a major Western Canada transportation hub is preferred to support efficient travel planning and coverage.
• Bilingualism in English and French is considered an asset.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):