Open Jobs Interim Manager (12 Month Contract)

As anInterimManagerat Sephora you will oversee the success ofeither our Store Operations BeautyServicesor thesales floor oras we call it leadershiprolesare all rooted incoaching and development driving your teamsto perform at their best while prioritizing the client positiondirectlyinfluencesstore performance by training your team to effectivelyutilizeSephorasprocessesand inspiring them to exceed company goals.Reporting to theStore Director the Interim Manager supportsa team of LeadsAdvisorsand/or Consultants.Ourinterim rolesare fixed contract positionsthathave a definitive end date. These roles are still eligible for SephorasPerks and Benefits!

Whatyoullbe doing asanInterimManager at Sephora

• Training & Development.Execute training for all new and existing Beauty Advisors. Facilitate orientation & our selling model training sessions whenever possible.

• Passionate about Clients.Respond promptly to all client feedback addressing issues and comments from Sephoras client feedback tool (Medallia) the service hotline or direct client interactions. Regularly serve as the Client Experience Lead (CEL) in-store and engage with Beauty Advisors and clients on-stage whenever possible.

• Performance Assessment & Development.Supportannual performance reviews for direct reports in a complete andtimelymanner as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensuretimelyfeedback for improvement is delivered and followedup onas necessary.

• Visual Merchandising.Ensuremerchandising concepts and sales floor visuals align with company standards. Maintain a clean organized sales floor and manage tester and supply levels. Execute visual merchandising updates and ensuretimelyreplenishment when new inventory is added.

• Vendor Management.Ensure all beauty advisors are properlyengagingwith all store brands visiting the store. Ensure all brand representatives effectively train and coachtheteamon their products. Provide feedback on brand training effectiveness when possible.

Wedlove to hear from you if

• You havea minimum of2-4 years of management experience in the beauty retail or customer service industryor equivalent internal experience.

• You aremetrics-driven and have a proventrack recordof motivating and coaching a team to achieve company expectations and goals.

• You have no difficultymaintainingcomposure andpossessstrong managerial courage to have those tough conversations when needed.

• You have a proven ability to create high-performing teams and can easilyidentifyin-store talent and develop them throughout their career journey.

• You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely.With experience in Windows Word and Excel.

You might not meet every requirement listedandthatsokay. If you bring relevant experience and a passion for what we do we encourage you to apply. We believegreat talentcomes from all kinds of paths.

Location Availability and Physical Requirements-

• On-site: You willwork at the location specified in the job posting.

• Scheduling: Flexibility is key! We need you to be available during evenings weekends and holidays when our clients are eager to shop and explore.

• Physical Requirements:Our stores are a fragrance-filled environment. You must be ableto bend and stretch to stock shelves as well as lift and carry up to 50 pounds.

Sephoras Total Rewards-

• The Compensation.Sephoras pay philosophy is to offer competitive market rates considering location internal equity job scope and the skills and experience needed to succeed.

• The Perks.Thinkyouvetried it all Just wait until you work at Sephora! Enjoy the product discounts gratis & exclusive brand events.

• The Benefits.This role includes access to Sephoras extended health and life insurance benefits customizable coverage options and paid time off to help you rest and recharge.

• The Education& Development.We invest in training and support internal mobility across Canada helping you reach your career goals. Sephora employees alsobenefitfrom LVMH programs and job opportunities.