Online Chat Support
Job Summary
Online Chat Representative
We are seeking a friendly and reliable Online Chat Representative to provide customer support through online chat. The ideal candidate will respond to customer inquiries provide accurate information resolve basic concerns and ensure a positive customer experience.
Responsibilities
Respond to customer questions through online chat.
Provide clear and helpful information.
Assist with basic account and service inquiries.
Document customer interactions accurately.
Escalate complex issues when necessary.
Maintain a professional and friendly tone.
Qualifications :
Requirements
Strong written communication skills.
Basic computer and typing skills.
Ability to multitask and stay organized.
Reliable internet connection and a quiet workspace.
Previous customer service experience is helpful but not required.
Remote Work :
Yes
Employment Type :
Full-time
About Company
Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers. Through the combination of cutting-edge recruiting technology and expert D&I consultation, Jobs for Humanity makes inclusive hiring seamless, scalable, ... View more