Office Manager

Position Overview

Diligents continued success and growth depends on not just setting a high bar of client satisfaction but also of employee experience. We are seeking a proactive Office Manager to join our team in Vancouver. The office manager works closely with the employees and the local leadership teams to ensure a smooth operation of day-to-day tasks provide employee support and manage administrative duties.

This is the perfect opportunity for an individual who loves to roll their sleeves up and support various initiatives and projects is meticulously organized analytical and is passionate about being part of the growth of our organization with a focus on the office site.

Key Responsibilities
Manage the entire office space including workspace allocation working closely with recruitment and IT to align on new joiners.
Support office engagement initiatives working closely with the local culture club/Site Lead in building engagement programs.
Act as the people manager for reception staff providing day-to-day supervision and performance support.
Manage security and access control reviewing daily reports and assisting with special requests.
General mail duties collecting tax notices incoming bills memos AP and AR communications and distributing them appropriately.
Order office supplies snacks and beverages on a weekly basis keeping track of spending and managing office expenses.
Support the executive leadership whether it be catering diary management travel or general office support.
Coordinate catering for departmental lunches and non-executive meetings.
Coordinate events and schedule conference rooms.
Be the point of contact for all building and property management communications .
Regularly review and update building emergency preparedness and evacuation procedures .
Be the point of contact for all vendor engagement; managing cleaning services furniture repairs and other ad hoc services across a wide range of office requirements.
Organize maintenance and repair contractors: electricity plumbing air conditioning dishwasher coffee machine.
Oversee health safety and wellbeing initiatives ensuring compliance with local regulations and internal standards.

Required Experience/Skills:
Proficiency in Microsoft Office Suite.
2-4 years of experience in a customer-facing or office management role.
Experience managing an office and supervising staff such as receptionist personnel preferred.
Strong communication and interpersonal skills.
Strong problem-solving skills and the ability to multitask and prioritize effectively in a fast-paced environment.
Work experience in hospitality and customer service highly preferred

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

Learn more or follow us onLinkedInandFacebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligentsEEO PolicyandUS EEOCs Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at