Ocean Import Agent

Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Import Department.

Major Duties and Responsibilities:

• Prepare handle and process documentation- including house and master ocean bills commercial documents and customs/regulatory documents. Understand customers procedures and maintain updated internal DLSOPs.
• Track and Trace shipments.
• Accurate and timely data entry into our operating system.
• Communicate effectively with customers vendors other Expeditors offices worldwide and co-workers through high volume of email phone instant message and in person.
• Monitor reports.
• Accurate and timely client billing.
• Contribute to maintaining strong vendor relationships- carriers trucking companies and others.
• Maintain compliance standards at all times- including internal policies and procedures external government regulations and customer requirements.
• Meet key performance indicators to support department branch product and company goals.
• Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.

Qualifications :

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Strong organizational and prioritization skills are critical.  Attention to detail is a top priority.
• Understanding of ocean documentation process an asset
• Effective interpersonal skills- including proven abilities to listen comprehend and to communicate clearly and concisely both verbally and in writing.
• Proficient computer skills- solid data entry with high accuracy rate email internet Excel Word
  PowerPoint.
• Fluent in English both written and verbal
• Desire for a career in supply chain/logistics.
• Candidates must be legally authorized to work in Canada and able to work from the Calgary location. Relocation is not available for this position.

Additional Information :

Expeditors offers excellent benefits

• Paid Vacation Holiday Sick Time
• Health Plan: Medical Prescription Drug Dental and Vision
• Life and Long Term Disability Insurance
• RRSP Retirement Savings Plan
• Employee Stock Purchase Plan
• Training and Personnel Development Program

Remote Work :

No

Employment Type :

Full-time