Northern Regional Manager

Help keep Northern communities connected through safe reliable regional air service.

Air North Yukons Airline has been connecting Yukoners northern communities and southern destinations since 1977. Built on nearly 50 years of community support and investment from the Vuntut Gwitchin First Nation we are proud of the service our 500-person team delivers every day.

Were looking for a leader who shares our commitment to community safety reliability accountability and respect. As Northern Regional Manager youll play a key role in connecting northern communities by providing hands-on leadership across our northern operations supporting frontline teams and ensuring safe reliable service throughout the network. This is an exciting opportunity for someone who thrives on leading people solving operational challenges building strong relationships and making a meaningful impact in northern aviation.

Reports to: Director of Ground Operations

Location: Whitehorse Yukon

Travel: Frequent travel to northern outstations

In this role you will provide practical visible leadership across Air Norths northern operation. You will work with station teams contractors vendors airport authorities local communities and internal departments to keep the operation moving safely and reliably.

• Oversee safe and efficient aircraft handling passenger service baggage operations grooming and ramp activities
• Monitor operational performance including on-time performance delays baggage handling staffing customer service and overall station reliability
• Lead teams to provide calm practical support during irregular operations and emergencies

• Lead coach mentor and support team members across the northern region
• Participate in hiring training succession planning and employee development
• Build a culture of teamwork accountability professionalism service and safety

• Support compliance with Transport Canada requirements airport authority requirements company policies and Safety Management System standards
• Promote safety awareness and practical operational best practices across northern stations
• Resolve escalated operational and customer service matters in a timely respectful and professional way

• Monitor staffing levels overtime operational expenses vendor performance and resource needs
• Support contract management operational planning reports performance summaries and recommendations
• Maintain positive working relationships with airport authorities ground service providers contractors and local communities
• Build and maintain strong relationships with northern communities Indigenous governments and key stakeholders to strengthen Air Norths reputation and support regional growth

You do not need to have followed one perfect career path to be successful in this role. We are looking for a grounded safety-minded leader who understands operational standards communicates well and can earn trust across teams and communities.

• Grade 12 diploma or equivalent
• At least 4 years of experience in aviation; experience in northern operations is strongly preferred
• At least 3 years of management or leadership experience
• Ability to obtain and retain a valid security clearance radio and airside driving permits
• Physical ability to work in an active operational environment including heavy lifting extended standing confined spaces kneeling etc.
• Canadian citizen Permanent Resident or proof of right to work in Canada

Air North is more than an airline. We are a Yukon-based organization connecting people communities and opportunities across the North and Canada. Our vision is to be Canadas most trusted airline and we earn that trust by delivering safe reliable and affordable service while treating our customers employees and communities with care and respect.

As Northern Regional Manager you will play a direct role in that mission. The decisions you make each day help keep Northern communities connected to family healthcare business opportunities and essential services. This is a role where operational excellence and community impact go hand in hand.

Along with meaningful work we offer competitive compensation and an attractive benefits package including travel privileges for you and your family on more than 95 airlines worldwide health and dental coverage group RRSP investment options and profit sharing.

• Based in Whitehorse Yukon
• Frequent travel to northern outstations is expected
• Work includes a mix of office-based responsibilities stakeholder engagement and outdoor operational activities in all weather conditions.
• Relocation assistance may be available for the successful candidate

Please submit your cover letter and resume to

For more information contact Katja Altherr at Air North Yukons Airline 150 Condor Road Whitehorse Yukon. Phone: ext. 424. Email: .

At Air North we are committed to fostering a diverse equitable inclusive and accessible workplace. We believe diverse perspectives drive innovation and service excellence and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process please let us know and well ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!