Network Analyst Technology Services

• Managing a workload effectively in a fast-paced environment.
• Addressing and resolving issues in a productive respectful manner.
• Exercising sound professional judgment and using best practice guidelines.
• Contributing to a safe inclusive environment for all through compliance with patient and staff safety policies and procedures.
  

• College diploma in Computer Networking Information Technology etc. or other related field or equivalent experience and industry certifications.
• ITIL certification is required or commitment to complete within six (6) months from the date of hire.
• Minimum of 2-3 years of overall IT experience with at least 1 year in a large enterprise network Infrastructure environment.
• Excellent verbal communication writing and presentation skills required.
• Knowledge of enterprise network operations.
• Knowledge of Data Center and Campus Network Infrastructure.
• Knowledge of TCP/IP and common network protocols (LACP OSPF BGP etc.).
• knowledge of DHCP IP Helper SNMP etc. network management protocols.
• Knowledge of Cisco switch wireless controller router etc. LAN/WLAN/WAN Infrastructure equipment.
• Knowledge of network package capture and monitoring tools PRTG enterprise Wireshark etc.
• Knowledge of enterprise firewall and VPN remote access technologies.
• Knowledge of Network Configuration Management (NCM) and Security Information and Event Management (SIEM).
• Knowledge of Cisco Unified Communications Manager VoIP SIPT QoS Video Conferencing etc.
• Knowledge of Data Center Operations VMware SAN/Blade Chassis Load Balancer Linux and Windows systems VDI Citrix etc.
• Solid hands-on experience with PC Zero Client Think Client Laptop Printer IP phone etc. end device support.
• Experience with ServiceNow Incident and Change management.
• Experience with Microsoft Visio/Power Point/Word/Excel etc. for network diagram presentation and technical support document.
• PIPEDA/PHIPA compliance experience as it relates to network best practices and security as well as managing and complying with PIPEDA/PHIPA network controls.
• Valid Ontario drivers license and access to a reliable vehicle.
• Flexibility to work after hours if required.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Candidate must have strong interpersonal skills and the ability to communicate both verbally and written in a professional manner.
• Ability to create and maintain positive and professional business relationships with both internal associates and external customers.
• Proven organizational and time management skills.
• Demonstrated strong analytical and troubleshooting skills.
• Able to work on multiple projects simultaneously.
• Ability to learn and master new technology quickly and improve personal performance through continual self-study.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
• Proven attendance record.
• Ability to perform the essential duties of the job.
• Demonstrates behaviours consistent with Mackenzie Healths Commitment to Caring.
• Models behaviour that is aligned with the values of Mackenzie Health Excellence Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
• Demonstrates understanding of contribution to patient and staff safety.

• CompTIA A and Network are preferred.
• CCNA RS certificate is an asset.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen assess or select applicants.

We thank all applicants for their interest; however only those under consideration for an interview will be contacted.