Microsoft D365 Business Central Managed Services Director

We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled inclusive culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.

Responsibilities:

• Designing and coding solutions using Microsoft D365 functions and features to meet business objectives

• Environment maintenance including deploying environments applying continuousupdatesand refreshing environments

• Dynamics environment work including code promotions environment refreshes restarting servers and other environment maintenance

• Troubleshooting business application and supporting infrastructure issues

• Providing client remote support

• Understanding how to obtain customer business requirements and communicate findings

• Adopting and learningnew technologies

• Working and interacting with teams in the configuration of their Microsoft D365 system

• For more specialized roles you maybe responsible forcoding customizations for Microsofts Dynamics 365 Retail Point of Sale application and Commerce website

• Updating ticket system daily

Required Qualifications:

• Undergraduatedegree in Computer Engineering Computer Science InformationSystemsor other technicaldiscipline.

• Fluent in English both written and verbal

• 12 years of experience with Microsoft D365

• Understanding of ERP software and how it applies to business processes

• Excellent communication skills written and verbal

• Strong analytical skills

• Experience in D365 environment management - deploying environments (Cloud hosted and Microsoft managed) applying continuous updates resolving issues related to environments

• Experience in D365 Extension integrations and reports

At RSM we offer a competitive benefits and compensation package for all our offer flexibility in your schedule empowering you to balance lifes demands while also maintaining your ability to serve clients. Learn more about our total rewards at does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please call us at or send us an email at .

At RSM an employees pay at any point in their career is intended to reflect their experiences performance and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including but not limited to education skills work experience certifications location etc. As such pay for the successful candidate(s) could fall anywhere within the stated range.