Microsoft 365 & Exchange Administrator
Key Skills: M365 Administrator Microsoft 365 Exchange Online Entra ID & PowerShell
Location: Calgary AB
Hybrid (4 Days WFO)
We are seeking a highly experienced Senior Microsoft 365 & Exchange Administrator to manage support and optimize enterprise Microsoft 365 and Exchange environments. The successful candidate will be responsible for administration migration security compliance troubleshooting and automation across Microsoft 365 services Exchange Online Entra ID (Azure AD) Teams OneDrive and hybrid messaging infrastructures.
This role requires strong hands-on experience in enterprise-scale Microsoft cloud environments and the ability to lead complex migration modernization and operational initiatives.
Key Responsibilities
Microsoft 365 Administration
Administer and support Microsoft 365 services including:
Exchange Online
Microsoft Teams
OneDrive for Business
Manage tenant configuration policies licensing subscriptions and service health.
Configure and maintain Conditional Access MFA SSO and Identity Governance.
Monitor Microsoft 365 services and proactively address performance and availability issues.
Lead tenant assessments migrations modernization projects and cloud transformation initiatives.
Exchange Administration
Administer Exchange Online and Hybrid Exchange environments.
Manage:
User Mailboxes
Shared Mailboxes
Resource Mailboxes
Distribution Lists
Microsoft 365 Groups
Configure and manage:
Mail Flow Rules
Transport Rules
Mail Connectors
SPF DKIM and DMARC
Exchange Online Protection (EOP)
Troubleshoot complex mail delivery routing authentication and messaging issues.
Support Exchange migrations from on-premises Exchange to Exchange Online.
Identity & Access Management
Administer Microsoft Entra ID (Azure AD).
Manage user provisioning and deprovisioning processes.
Configure and support:
Conditional Access Policies
Multi-Factor Authentication (MFA)
Single Sign-On (SSO)
Privileged Identity Management (PIM)
Identity Governance
Integrate Microsoft 365 with enterprise applications and third-party identity providers.
Compliance & Governance
Configure and maintain:
Retention Policies
Litigation Hold
eDiscovery
Compliance Center Controls
Mailbox Auditing
Support legal compliance and audit requirements.
Assist with governance data retention and records management initiatives.
Automation & Scripting
Develop and maintain PowerShell automation scripts.
Automate user provisioning license management mailbox administration and operational reporting.
Utilize Microsoft Graph API for advanced administration and reporting.
Operations & Support
Provide Tier-3 escalation support for Microsoft 365 and Exchange services.
Participate in incident change problem and release management activities.
Maintain operational documentation standards and support procedures.
Mentor junior administrators and support staff.
Required Technical Skills
Microsoft 365
Microsoft 365 Administration
Exchange Online
Microsoft Teams Administration
OneDrive for Business
Microsoft Entra ID (Azure AD)
Exchange Technologies
Exchange Online
Exchange Hybrid
Exchange Server 2016/2019
Exchange Migration Tools
Mail Routing & Transport Rules
SMTP Security
SPF DKIM DMARC
Exchange Online Protection (EOP)
Automation
PowerShell
Microsoft Graph API
Azure Automation
Monitoring & Reporting
Microsoft 365 Admin Center
Exchange Admin Center
Entra Admin Center
PowerShell Reporting
Required Experience
8 years of Microsoft infrastructure administration experience.
5 years of Microsoft 365 Administration experience.
5 years of Exchange Online/Hybrid Exchange administration experience.
Experience supporting enterprise environments with 5000 users.
Experience with Exchange migrations and Microsoft 365 tenant migrations.
Strong expertise in mail flow management email security and identity administration.
Strong troubleshooting and operational support experience.
Preferred Certifications
Microsoft Certified: Messaging Administrator Associate
Microsoft Certified: Microsoft 365 Administrator Expert
Microsoft Certified: Identity and Access Administrator Associate
Azure Administrator Associate
Soft Skills
Strong communication and stakeholder management skills.
Ability to lead technical discussions and architecture reviews.
Excellent analytical and problem-solving abilities.
Ability to mentor junior administrators and lead technical initiatives.
Experience working in large enterprise environments.
Top 3 Required Skills: 1. IBM Financial transaction 2. Payment flow 3. Support Modernization Detailed Job Description: Design develop and maintain applications built on IBM Financial Transaction Manager (FTM) to support core payments processing. Contribute to the development of payment flows supporting transaction processing. Build and support integrations between FTM and upstream/downstream systems using enterprise integration patterns. Participate in the design development testing deployment and production support. Troubleshoot and resolve application and integration issues in a complex regulated environment. Collaborate with architecture QA and operations teams to ensure platform stability scalability and performance. Support modernization initiatives and enhancements to existing payment hub capabilities. Produce clear technical documentation and participate in code reviews and knowledge sharing.